Loot Rentals is a business that offers a carefully curated selection of beautiful, unique, and high-quality event rental pieces. Known for their design-forward approach, they create inspiring spaces for weddings, social events, corporate gatherings, and public celebrations. Their focus is on more than just setting the scene; they aim to foster human connection, community, and memorable moments that last a lifetime. Celebrations with Loot Rentals emphasize connection, gratitude, and living with intention, making each event special and meaningful. Customers appreciate Loot for its helpful and responsive team, which makes the rental process easy and stress-free. The company continuously adds new items to their inventory, offering pieces not available elsewhere in Austin. Their website is described as classy and easy to navigate, encouraging early reservations to ensure the best selection. The team is friendly and accommodating, with delivery staff who are punctual and kind, often bringing items to multiple locations as needed. The quality of the rental items is generally excellent, with most pieces arriving in good condition, ready to enhance any celebration. However, some customers have noted that a few tables arrived more used than expected, and a couple of items arrived in less-than-ideal condition, though the company’s responsive customer service usually remedies these issues quickly. The company’s flexibility was highlighted, especially when making changes to orders or handling last-minute adjustments. Overall, Loot Rentals is highly recommended for their wide variety of stylish, high-end pieces, professional service, and dedication to helping clients create memorable and inspiring events. Their experience and attention to detail make them a trusted choice for many repeat customers.
LOOT Rentals has extraordinary customer service, from sales through their delivery teams! We work with them on one of our biggest events of the year, their inventory always holds beautiful items that elevate our events. Their whole team is lovely to work with!
March 2024
Loot is always so helpful and responsive! They’re constantly adding to their inventory and have items no other rental company in Austin offer. Everything is always in good condition and delivered on time.
March 2024
Great selection. Very reliable. More expensive them some but much better products.
