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March 2024 by Riley Leonard
LOOT Rentals has extraordinary customer service, from sales through their delivery teams! We work with them on one of our biggest events of the year, their inventory always holds beautiful items that elevate our events. Their whole team is lovely to work with!
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March 2024 by Amanda Bartz
Loot is always so helpful and responsive! They’re constantly adding to their inventory and have items no other rental company in Austin offer. Everything is always in good condition and delivered on time.
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March 2024 by Laura Wolf
Great selection. Very reliable. More expensive them some but much better products.
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December 2023 by Allyson
When my friend mentioned the name of the company, I was a bit put-off because the name sounded cheap or cheesy. I quickly changed my mind because their website is classy and easy to use. If you order ahead of time, you will have a great selection, so jump as soon as you have your date nailed down!The person I worked with on the order was mostly helpful, but did not answer one specific question that I kept asking about matching items.The delivery men were really nice. They brought the items to the two different locations inside our office as we requested.I was disappointed that the tables were FAR more used than the pictures appeared. We were so disappointed in them that we didn't even use them, but we did not have time to call to get alternatives (and I doubt there were any at that point anyway).I was shocked to find that they wanted to pick up the items that we rented pretty much the minute our event ended. We obliged since we figured that would help get the crowd moving and realize that the party was over. Again, the gentlemen were kind in the process.We ended up using two companies and I will say that the items from both were more "tired" than expected, so I think they should let clients know that ahead of time.
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December 2023 by Jennifer Patterson
Loot made every part of the rental process so easy for my wedding- including when I needed to make changes! I loved their products, the quality, and design they offer. I would recommend them to any of my friends and family.
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November 2023 by Samantha Ensch
The Loot Team was an absolute pleasure to work with, and we are incredibly grateful to have hired them to provide our wedding rentals!Upon reaching out, Loot hosted us in-person at their Austin showroom, where they took the time to show us various options for our wedding lounge furniture. This was extremely helpful as we could look at several pieces side-by-side and make thoughtful and informed decisions. The team turned around a quote that same day for us to review and approve. We were able to make adjustments and changes to our order quickly and efficiently. The team was super responsive if we had questions, and they never made us feel like a bother.When it came to our wedding day, the Loot team was on time and our order was executed perfectly. The entire process from start to finish was stress-free and fun. Loot has a wide variety of options available, their rentals are high-quality and clean, and their team is experienced, professional, flexible, and friendly. I would highly recommend Loot, and I am hopeful to work with them again in the future!
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November 2023 by Paris Jordan
We have worked with Loot Rentals on multiple events throughout the years and highly recommend. We understand how difficult it is to provide quality rental furniture and truly appreciate Loot's efforts to offer high end, unique pieces throughout their inventory. The condition of the furniture is typically in very good shape. There has been a few situations throughout the years where the items have arrived in less than ideal condition (this of course happens with rentals). Loot's customer service and onsite delivery teams are responsive and quick to fix the situation. We will definitely continue to do business with them in the future. Thank you.
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November 2023 by Lauren Sanchez
Loot Rentals was pleasure to work with. They were friendly and able to accommodate my requests. I was even able to rent some last-minute items on the weekend of my event. Their selection is GORGEOUS. Highly recommend them to anyone and encourage you to visit them in person.
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November 2023 by Taylor Betts
I work with Loot Rentals for almost every single one of my events. They always have the most up to date, chic selection of inventory which keeps my events on top of trends! Victoria is an absolute rockstar to work with, she always is on top of my requests & questions and gives the best design suggestions when I'm struggling to make a decision. What would I do without Loot Rentals?! LOVE THEM
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November 2023 by Ana Zulueta
Such an amazing experience with Loot! We rented mostly everything in our wedding from them. Chairs, bars, lounge areas + rugs. Everything looked stunning and unique. Victoria and the team were amazing with us, highly recommend!
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September 2023 by Amina Garrison
As a wedding planner at Wedding Day Girl - Day of Coordinators we love using Loot. the quality of their product, their customer service - they hit on all cylinders. They are always willing to accommodate our Client needs!
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July 2023 by Valerie Faleiro
As a local wedding planner in the Austin area, we love working with the Loot Rentals team. They are professional, timely and helpful throughout the process (from ordering to delivery). 10/10 recommend.
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July 2023 by Madison Rains
Loot Rentals is a fantastic partner to work with! The sales team does a great job of taking any inspiration you give them and curating it to fit your event needs. Their inventory is always in pristine condition while also remaining trendy and updated. They add new pieces too to accomplish this. I will always be an advocate for Loot Rentals should anyone need a rental partner.
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July 2023 by Sydney Meyer
SO many great things to say about Loot! I worked with them for a styled shoot and loved how responsive they were, handled my many quote updates, had a timely delivery team that communicated well, and overall have a wonderful selection of inventory. Would highly recommend working with Loot for any of your event needs! - In Ink Weddings & Events
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June 2023 by Katie Ford
Best rental company in town! The team at loot did a beautiful job understanding our vision and helping us create a beautiful space!
