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November 2023 by virginia alvarado
100% honest; quality work- efficient service & excellent front service staff- I hv never had a negative experience- I was given a courtesy Uber back to work @ last visit. Peace of mind when u can trust your mechanic!
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November 2023 by M Walters
The previous owners of this place were top notch, but the new owners don’t know what they are doing.Pat told me they’d have it done by the end of the day if I had it there at 7am, a week later it still wasn’t done.I can get past the time delay, but the work they did was sketchy and sloppy. Pat convinced me I needed 2 new tires before they could do the suspension and 2 NEW TIRES WERE PUT ON THE WRONG SIDE, they did the suspension anyway, took it back to put the tires on the right side, said he was embarrassed and assured me if there was anything wrong to just call and they will fix it. He told me he himself has 2 daughters and wouldn’t want them driving an unsafe car.I paid $2600. Drove it out of the parking lot and the brakes were shaky and choppy. Pat was suddenly not willing to stand behind their work, implied I’d have to leave it for another week. No thanks. I wouldn’t even trust them to fix whatever they broke.
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November 2023 by Kyra Samone'
LADIES, please do not take your vehicle to these men!!!! They told me that I needed a Mass Air Flow Sensor ($289) I paid these con artists for the MAF that I didn’t need and my car was STILL having the same symptom. I had to take my car to a WHOLE different mechanics to get it fixed PROPERLY. My ignition coils were not in the proper place. Gene Johnson on Airport has male chauvinistic pigs working there. They DO NOT LISTEN TO WOMEN AND THEY WILL STEAL YOUR MONEY AND WILL NOT OFFER ANY REASONABLE SOLUTION TO THEM FIXING THE WRONG PARTS!!! HOLLAND AUTOMOTIVE ON BREAKER & 35 WILL BE THE BEST PLACE YOU CAN TAKE YOUR VEHICLE!!! Kyle is not a thief like the degenerate males that work at gene johnson!!!!! They say “you get what you pay for” and I paid for the CRAPPIEST work ever!!!! They are lazy and don’t know the first thing about cars. Ladies, please be careful to NOT take your car to these degenerates, they will treat you any kind of way because they THINK that you don’t know any better ?
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October 2023 by Bobby Dennis
Did a Google search for a place relatively close to my son's house (he asked to take his car for inspection while out of town) - several results but this one had much higher rating & I can see why. I was greeted as soon as I arrived (about 10 minutes before inspection person comes on duty). When he arrived, pulled into the inspection bay - he was very friendly, courteous and efficient - inspection completed & pulled out in about 15 minutes. I will use them again
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October 2023 by Shane Blackshear
This is how a business should be run. They listen, they're fair, they're honest. They make the experience of getting your car fixed a pleasure which is a tall order.
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September 2023 by Erica Howard Cormier
We have loved this place for years! And sadly, we have just had a very costly, terrible experience with both customer service and the actual work performed. Our car was stalling out at stops, and ME Gene Johnson diagnosed the problem, ordered the part, and charged us $1900.00 dollars for the repair. The first morning we had the car back, after they kept it for a total of 11 days, it stalled out twice on the way to our daughter's preschool -- we still have the exact same problem with the car!! After having it towed back to shop, we've basically gotten a tough luck vibe and are once again at the end of the queue. I don't know what has happened to this place, but be warned! It isn't what it used to be!Services: Auto engine diagnostic
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September 2023 by Ursala Minor
One of Austin’s Treasures. They are TOP NOTCH… Superb place and people!! Cant say enough good! I broke down on 1-35 when my Ford pickup lost her serpentine belt. Scary! No steering, no brakes, elec down in big traffic. AAA came through and I spent the night in their parking lot with my able crew of 7 chihuahuas (yes!!) Hotels were out with this mob so I was dropped here at M.E. Gene Johnson’s Garage where I later met Gene’s capable grandson and the current owner greeted me like the sun at dawn.It was all kid gloves and free coffee after that. WoW! This garage has been here intact since 1947 and the spirit is very friendly. I felt like family.It makes you behave well.1000% happy with fluids filled, belt repaired, truck ran great=$174.00I was able to go on and get the pony cart I was after remembering fun treats in the neighborhood including Lazarus Brewing, Omlettery and ‘In and Out Burgers’. Yes… ok also the vape shop had good gummies that made the trip fun.
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September 2023 by Madison Saunders
Honest mechanics, evaluated the whole car and even recommended taking the car someplace else for more specific service on our cars issue. Would come back as first choice again.
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August 2023 by Nut Waffle
These guys are amazing. I got a state inspection and was in and out in fifteen minutes. Everyone was super friendly, knowledgeable, and when my truck needed a new battery (thanks, Texas summer), they gave me great recommendations and advice. I would take my truck back to them in a heartbeat.Service: Vehicle Inspection
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August 2023 by Johnny Rollerfeet
I’ve been going here for 20 years. When my front a/c vents stopped blowing air last week, I thought I’d be out of a car for several days. They found the problem and replaced the part in less than 48 hours.Services: General repairs & maintenance
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August 2023 by HFT Chris
If you need your vehicle fixed the ME gene Johnson garage is definitely the place to go If you decide to go in there go talk to bubba Tell him Chris from hyperfusion sent you the hyperfusion guys definitely recommend the shop.
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August 2023 by Adam K.
I went in for a vehicle inspection, and they had me in-and-out in fifteen minutes. That alone is fantastic, but not why I'm giving them a five-star review.When I went out to my truck that morning, my battery was dead (ah, the Texas summers... so wonderful on batteries). I got it jumped, drove over, and started talking to the mechanics; they told me that if I replaced the battery, the computer in the truck would lose its data, and I'd have to drive another 50-75 miles for it to gather enough data to try the inspection. Brilliant; I'd never heard that before.So we got it restarted, they did the inspection, and all was good. We talked batteries and options - they didn't have the one I needed in stock, but agreed with my views on Interstate Batteries - and then helped me jump it again when the mechanic inspecting it (who didn't know about the battery issue) turned the key off. They were friendly and helpful, and I'd go back to them again if I needed help.
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August 2023 by Dale A.
Great place to get your vehicle repaired quick and at a reasonable price. Great personal service
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July 2023 by Charlotte Robinson
I like going there. They take their time, accurate and reasonable. You don't have to wait too long. ?
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July 2023 by Jazy Hill
They were efficient, nice, honest and amazingly priced. I will only be taking my car here from now on, thank y’all!!
