-
April 2024 by U Kauffman
Lovely store with lovely customer service.
-
February 2024 by first name last name
Shop is not located here.
-
February 2024 by Alex S
As you walk into the store it becomes obvious they only want a certain demographic shopping here. I would advise don’t come here if you’re a minority, they will ignore you.
-
December 2023 by Нинель Калмыкова
There are very good things, I bought myself a leather bag, the price is affordable
-
December 2023 by Laurie Humphries
Great clothing options for anyone: from shoes/boots to tops to multiple jeans and much more. Very accommodating staff who are friendly. Come on in and
-
November 2023 by diana v
Best experience ever. My gal (I’m so sorry I forgot your name!) went above and beyond to find me a sold out pair of boots in store and online- eventually finding them in a store in Louisiana and shipping to me. It was above and beyond my expectations and I can’t wait to get my boots on the mail! Thank you!!!!
-
October 2023 by Haley
I do like the clothing here but prefer to shop online because the physical location seems to always be out of stock. Oddly enough they stock plenty of the xxs-medium sizes but good luck finding anything larger than a medium. The customer service here is terrible. Each and every employee I come across here has the worst attitude and they’re really rude. It’s like they’re talking down to you or something right when you walk in the store, if they acknowledge you at all. Don’t even bother asking for help finding anything.
-
September 2023 by Maryssa Kane
Super weird judgey vibes. The workers greeted the people who came in right after me, didn’t talk to me at all as I browsed and looked at me oddly, and then they specifically said “have a nice day” to the people who left right before me. I don’t know if I’m just not their target demographic or something, but I shop madewell online all the time and I won’t be coming back to this location.
-
August 2023 by Jenn Ruiz
I’ve always wanted to purchase a pair of jeans from Madewell, but was always too nervous to try them on or ask for help. Poy immediately came up to me and asked if I needed help. She asked for my size and gave me 3 options. I was skeptical because I’m plus size and stores never carry my size. I was surprised that 2 out of 3 jeans fit comfortably. I would never have purchased a pair of jeans if it hadn’t been for Poy. She made me feel comfortable and provided excellent customer service!
-
August 2023 by Leslie Perez
Catherine is the best! Hands down. I love this location and the people. Good vibes!
-
July 2023 by Jessica A.
Probably the most rude and unhelpful staff at the domain. There was no one in the store and I was literally doing the workers job for them. Then the store was around 80 degrees as well and me and my friend were drenched in sweat! I would've shopped longer if we weren't miserably hot! Will stick to the Madewell at Nordstrom.
-
April 2023 by Christina Karras
Had the best experience at this store. The girls helped me so much find multiple pairs of jeans. I’ve also bought a defective pair of jeans over a year ago and they worked with me to return them. Love this specific madewell store and I’ll continue to go back.
-
April 2023 by Mitzi Logan
Excellent customer service!! Why I shop here plus fabulous clothes. Love it!!
-
January 2023 by Jodi M.
Love the store and the clothing. I'd rather buy Madewell online because the customer service at the domain location is non existent!!! Not just once but 80% of the time I'm shopping in store, I'm completely ignored. Customer service is terrible all around.
-
November 2022 by jeremy impellizeri
The team and especially the managers are all so wonderful and nice. I truly love Madewell because I have yet to find a store that doesn’t make me feel at home, just like this one.
