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March 2024 by Kenneth Maze
It's normal McDonald's, normal service you can expect from one. Nothing really special at all. Everything tastes the same.
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March 2024 by Nathan Vela
First off I love coming to this McDonalds since it’s so close to home but the past two experiences have made sure that I won’t be back for long while (hoping they’ve made changes by then).Last week I went and the gentleman asked me to pull forward and my order would be ready soon, and I did, not wanting to argue or question why. After waiting 10 minutes my experience sours even more when the car behind me is honking for me to get out of the way since he already got his order. After he leaves I reversed back to the window and told the gentleman I was “upset and that I know what you’re doing” (implying I know there must be a bonus for yall to have low ticket times) “and it’s not right”, he said “we do it all the time” laughing, I said “I’m sorry I’m just saying”.Tonight I went and the person taking my order was angry at the person before me so she wasn’t happy that I wanted to order another item (total of 3 individual items) then come to the window to see it must be a manager, and getting to the other window for the gentleman to ask me again to move forward. This time I asked “why? How long will it be”? And he looked over at the kitchen and said “about 3 minutes”, so I said “alright then I’ll wait right here”, which clearly infuriated him and he reminds me there’s people behind me but I remind him my order isn’t ready and he looked ready to fight. It was ready in 2 minutes, and I said “see, wasn’t that hard huh, thank you!”Just to get home and feel the need to inspect my order and sick to my stomach after a bite of both big Mac’s, I’m sure they spit in my food, so threw those away. Paid for 3 enjoyed 1.
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March 2024 by Jennifer Foster
Always fast friendly service. Especially the blonde lady the works the 2nd drive thru window in the mornings. She's always so happy! The world needs more people like her!!
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March 2024 by marller alice
Two major problems.First, if you want to place online orders or use the app deals at all, just don't go to this store unless you're okay with being told your order is actually invalid *after* you've been charged and have driven there. More on this later.Second, they don't do anything to stop people from cutting in the drive thru. It's a double lane set up, where everyone enters at the same point, and then eventually splits into a primary and side lane. People will just skip the early part of the line and happily insert themselves into the side lane. They will probably tell you they didn't understand it, but they know what they're doing. I have seen even four people do this in sequence in the same visit.The store should perhaps place a cone or two to prevent entry into the side lane except from the intended route. It's not hard, and many other stores do exactly this.So, back to the online orders.This is the most frustrating part.I've tried to understand and tolerate it, but today it just wore my patience too thin.For over a dozen of my visits to this store over the last year, the app allowed me to place an online order, but when I went to pick it up, something went wrong:- Their "system is down" and they can't see any orders (it's almost as if this happens every night)- Their hours are listed wrong in the app, and so it lets you order items that they no longer serve at the current time of day. You're supposed to just figure out on your own what the real hours are. It is a 24 hour store and it is listed as such, but they do not sell every item at every time of day -- it's still important to list the individual meal period times correctly, and they've neglected to do this. I still don't even know what the actual times are.These things happen frustratingly often if you happen to show up at certain times of day. This sometimes happened for multiple visits in a row.Again, the app happily lets you place the order and lock your money away. Yes, it'll be refunded eventually, but it can take a week and since you can't cancel the order, you are blocked from placing an order at another store until it automatically cancels it for you.It'll mislead you into driving all the way to the store and trick you into waiting in line for however long, only to leave you frustrated to discover yet again that you've wasted 20 minutes and gas for nothing at all.Please, if you can, fix the meal time hours so that people cannot place orders that you won't accept.Please handle whatever is making you unable to view orders on almost a daily basis. If it's something outside of your individual store's control, then I understand if you can't do much about it, but please understand that it's still incredibly frustrating to repeatedly have this occur. Again, if it were once, twice, or even five times, I'd want to just accept it, but it happens so often that it just feels very unfair. I feel like it should not be the customer's burden to drive to your store and figure out if you *actually* accepted the order they already have been charged for, but instead the burden for your store/company to figure out.I want to just tolerate it, but I have a limit. This is just too frustrating.The food's always been great, though.
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March 2024 by Monica Isrel
This is the best McDonald's I've ever been to. I've come here all the time. The people are nice. The people are friendly. This is where the good food I'll be
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March 2024 by Jason Martinez
Worst experience ever !!!me and my gf always go to this location late at night. on march 5th around 12:45 am, Maria took our order. we asked for a 6 piece meal and she rung it up separately. we always get the 6 piece as a meal and asked if she could change it for a meal. she responded with attitude saying the 6 piece can’t be rung up as a meal. um excuse me, we always get it as a meal it’s cheaper. than she realized SHE was wrong, even tho she gave us attitude. we always ask for them to CHARGE us for extra sauce cause we love our sauce and we don’t mind paying, money isn’t the issue. she didn’t even ring up our sauce. once the line was moving we waited at the 1st window where they usually check us out but no employee was there so we moved up to the second window. Maria got mad that we didn’t pay at the first window and gave us more attitude. i’m sorry your employee isn’t over there doing their job it’s not my fault. before maria checked us out i kindly asked if she can add 2 buffalo sauces and she ignored me. we get our bag and we only have one. i ask again if she can add 2 buffalo sauces with my card in my hand WILLING to pay. she tells her coworker in spanish just give them one. which i’m WILLINGLY able to pay for how many i want. so she did. Maria is definitely a mood killer, and shouldn’t be able to give out this energy to customers. she needs a 1 on 1 talk with her boss cause it’s very un except able. i hope she learns a lesson and TREAT EVERYONE WITH KINDNESS
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February 2024 by MA
Minutes waiting for an order and they wanted to serve me only when they saw that there were more people behind me. They are terrible.
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February 2024 by macha John
Every time I go here, then mix up my order and if you go through the drive-through, they won’t give you all of your order and they won’t correct it
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February 2024 by Armando Galindo
I've been to this location for years and question why..but, it is a McDonald's so what do you really expect, was going to rant on here about my poor experience recently..However, after thinking about it I've had plenty of bad experiences with this location specifically as well as several others.Cold food, not soo friendly service..is the norm for fast food nowadays. ??♂️
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February 2024 by Cleveland Barnett
Has the best management team you could ask
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February 2024 by Sonu Umatiya
I ordered happy meal with 6 pieces chicken nuggets when I reached home I saw there is no apple slices in happy meal☹️.
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February 2024 by Maria Reyes
THE EMPLOYEES ARE VERY RUDE AND ARE NOT FRIENDLY AND DON'T ANSWER QUESTIONS ABOUT ORDERS.
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February 2024 by Sunil Nick
Night time this place was very worst to horrible need to change manager this place is
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January 2024 by Samantha Skaggs
They were pretty quick for how busy it is.I’m not going to survive traffic without something lol so I bought a cheeseburger and a small fry.I asked for extra onions, and got none.The fries are undercooked.Again, I’m just assuming it’s because it was really busy.
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January 2024 by Xiley Meri Roscher
No coke zero.
