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February 2024 by Cameron Young
Lovely people - I was having an issue with getting a cuckoo clock running consistently, and, for no charge, they made some adjustments and added some oil. They also offered some suggestions around how to properly hang/level the clock and what to listen for to ensure it's running properly. When my clock inevitably needs full service, I'll definitely be taking it to the folks at McGuire's.
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February 2024 by Rodney Almodovar
They repaired our clock and made it usable once again. Pricing was on spot and it comes with a warranty. How awesome is that!Thank you for the great service.
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February 2024 by Nathan T.
Very helpful. They fixed my clock in under 5 minutes and provided knowledge about my cuckoo clock I wasn't aware of. Super friendly and highly recommended. Will be going back for sure.
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January 2024 by Natalie Motta-Mena
The folks here were extremely friendly and knowledgeable. They helped me find the perfect cuckoo clock to gift for Christmas!
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January 2024 by S P
Edit: Ok, I've had a year to calm down about this, and I have two things to say: #1: I don't appreciate being called indignant by a professional business person regarding their business practices. #2: I don't know what 70 year old can carry a 7-foot tall grandfather clock, and I'm only 47, but me and my TORN DISC IN MY BACK CAN'T DO IT, so bite me, lady! You don't know who is in what situation, and you're being awfully damned judgy about it. Also, a 70 year old is significantly older, and is probably more familiar with the concept of grandfather clocks than someone my age. You can't assume that I will be able to follow your over-the-phone instructions, without getting frustrated or breaking something, just because people who are familiar with old stuff can! Really reiterates that I will never call you again, even after a year, and going back to read this review. Your response was entirely inappropriate. Also, by the way, I would have gladly paid that $1300 house call charge if you could have only been professional, "out of service area" or not, it wouldn't have been an issue, so you can sit and stew on the lost business I hope this review dearly costs you. You, madam, are a poor businesswoman.I called to inquire about having someone come to my house to service/repair my grandfather clock. The woman who answered the phone was horribly rude, and actually suggested that she "walk me through fixing the clock" myself, and then expected that I take apart the clock and bring it to her!!!! This is my first grandfather clock, that I inherited, and have not the slightest idea about how to take it apart without breaking anything, AND I'd have had to rent a truck or a van just to get it to her, incurring additional expense. How dare she suggest such a thing! She then quoted me an exorbitant price of $1300 to fix the clock in-home, and just really sounded like she didn't care at all about her job or my concerns. I will never use this place! I called a different place that was very nice and came to my house and serviced my clock for the house call price of $250, and my clock is now running beautifully, no thanks to McGuire's! This place seems awful!!!
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January 2024 by Daniel D (cakstx)
I found an amazing Simplex clock that I wanted to have the heavy original mechanism replaced with a modern quartz. I tried to find the parts online to DIY but the mechanism itself was about the cost to get it repaired at McGuire’s. They also resized the hands and added a hook to hang the clock. It feels like everything is more expensive in Austin but McGuire’s was an absolute bargain for me. The clock turned out perfectly and now I found a reliable and affordable place to fix any new clocks I get. They also quoted me a two week repair and stuck to their estimate.
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November 2023 by James Mann
I took a marble mantle clock in there that was made around 1890. I had inherited it and was looking to sell it. They had similar clocks for sale for hundreds of dollars. They offered me $10. I realize they were going to have to do some work on it, but that was insulting.
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July 2023 by john horne
I have been a customer of Ray McGuire at McGuire's Clocks since 9/5/2009 when the shop was on Airport Blvd. Staff is very professional and McGuire's provides exceptional service. I highly recommend this business.
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July 2023 by Catherine Nobile
Excellent work, and so knowledgeable! Got my 200 year old clock working perfectly—something it hasn’t done for at least 100 of those years!
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July 2023 by Jim D
Back in 1972 when we inherited an old pendulum clock we took it to McGuires and they repaired it. It worked great for some 50 plus years until it had some problems and of course we took it back to McGuires. Even at $500 plus we had it repaired again but unfortunately after 2-3 yrs of service we began to have chime problems even though time was still fine. Now it's simply not worth another $500 so that clock is still hanging on the wall but out of service.
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June 2023 by Jos. s.
Jason was able to bring a nonworking vintage clock back to life. Extraordinary service. Lucky to have them here.
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May 2023 by Richard R.
McGuire's Clocks offers professional service to all kinds of timepieces, and at a reasonable cost. I found my way to their door after my trusted clockmaker in Houston retired and recommended them. I'm well acquainted with their work as I've taken them five clocks for work, ranging from age 1835 to 1935. In every case they diagnosed the problem with specificity and checked to see if what I wanted before they started work. When a clock wasn't worth restoring, they advised me and there was no charge. Thanks to them, my home now reverberates with the pleasant sound of ticks and gongs throughout the day. Richard
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April 2023 by Jeff Curley
Fantastic local clock store for purchases and repairs. My wife and I have purchased two mantle clocks and one wall clock there - all old-school mechanical w/chimes. I highly recommend and the staff are helpful and friendly. You can feel the honesty in the way they do business, which is the best attribute any store can offer.
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April 2023 by pam hanson
Excellent clock shop. Know there clocks big and small. Purchase a grandfather clock and two mantel clocks. Would highly recommend them for repair and purchase of clocks.
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April 2023 by Susan Millsapps
McGuires has been so helpful to me. They repaired my giant clock, warrantied the work, taught me how to use it and professionally moved my clock for me when I moved out of town. Very skilled, friendly and professional folks.
