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March 2024 by Sarah K.
They are always very helpful and willing to go above and beyond. Their prices are very reasonable and, when you take shipping into account, often less than what it would cost to buy online. The store is fun to shop in and the selection is very good.
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January 2024 by Elizabeth B.
Medusa Skates is amazing. I got my skates and my man's skates there. Somehow a ghost swooped in after we checked out tho and knocked down the whole dang pin display. Big shout out to Rey who, not only got us the best skates and wheels, also cleaned up the mess this ghost left. Rey is a real one. She also handled this super weird guy who came in with finesse and precision. SHOUT OUT TO REY
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December 2023 by Cristian M.
LOVE THE SHOP Funny story actually. I go in, and the employee working was real helpful, real nice and soft spoken! I ended up getting THE BARBIE MOVIE IMPALAS! Not only was the employee sweet but so are the customers! This one person wanted to buy be wrist protectors. They were really nice. If you are not sure where to purchase skates/ blades, I recommend this place.
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December 2023 by Lala O.
Great value , I love how the employees interact with everyone and how you can try the skates on. I was on a mission to find some skates and found some amazing ones.
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October 2023 by Glenn L.
What an amazing lady that runs this beautiful local business. Please don't buy online when we have such a great local business to support. They are all so helpful and interesting. The new store is gorgeous and exciting.
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October 2023 by Thomas Ballou
Great Place with helpful staff!Finally got a pair of skates that fit my wide foot.
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September 2023 by E Mendez
This shop is AMAZING!!!! Glitter is wonderful! She is so helpful, attentive and the knowledge she possesses is like no other. I also placed an online order the next day and it was processed and shipped immediately. Stellar customer service.
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September 2023 by Lyn C.
Super skate buying experience!! Wow! What a groovy shop!! My teen and I had a blast looking around this colorful and fun store and buying skates. I had to make a return but Glitter and Lilly fixed it for us. We will definitely be back! Recommended!!
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August 2023 by Christina Switzer
Picked up skates for myself and the kids and had a fantastic experience. Quality skates and great service. Highly recommend going to the shop to buy in person rather than online.
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August 2023 by Danielle G.
I absolutely love this shop. The people that work there are always so friendly, and they stock so many different skates and accessories. Plus it's super cute. The new location is great!
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August 2023 by Jen Jen
A friend who lives in New Orleans reccomended this shop. She said itis where everyone in New Orleans orders from.I ordered from Medusa in NY and was really pleased with the shipping.I recently visited Austin and was so excited to visit the shop in person. The shop had so many skates and sizes in stock. The shop had a great selection of really cute accessories.The staff was super helpful and friendly. I have never experienced that in NY. I will definitely continue to order from this skate shop. Austin is lucky to have such a great skate shop for all types of skaters.
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August 2023 by Vanessa Mitchell
No one was outright rude. It became very clear they were uninterested in helping a beginner skater however. I explained I was new and needed help deciding what to get. The employee helping me brought out skates but didn’t really talk to me or ask questions—I don’t really know what questions I should be asking. That’s why I came to a skate store. I’m so disappointed. Was pretty excited this shop was woman owned but the energy was so male in that I felt like if I didn’t know enough, I couldn’t sit with them. Didn’t leave with anymore knowledge than when I went in.
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July 2023 by skunkw0rxx
I just love this shop.The employees there helped me choose a pair of skates I needed to get back into roller derby and walk out of the shop that day with a pair. They helped me choose a good fit with a good plate and even let me change out wheels.I've also ordered twice from their website. Each time only taking two days to get from Austin to Killeen (an hour away) via USPS.I totally recommend Medusa Skates for all your quad needs.
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June 2023 by Chris Weaver
What a great shop and great owner! I stopped by for help with some skates I've owned for years but have been unable to use due to one foot tracking off center. The owner listened, suggested a fix and answered all my beginner questions. The fix worked great, although she cautioned that these antique skates might still have issues. If they do, I'll be shopping at Medusa Skates for a new pair.Great store. Great people. Great service. Five stars! Highly recommend!
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May 2023 by Angela Teel
It was an amazing experience being able to talk to someone who has answers to your questions. Awesome customer service. A true delight. The young lady ( Brittney) that assisted me figuring out what my next Skate should be was awesome. Thank you Brittney for all your help.My son also enjoyed the great customer service.