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October 2024 by George Salazar
The store is always nice and clean and everyone is so helpful. The prices are great also.
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August 2024 by Celeste Munoz
They are in the process of remodeling. The dressing rooms are great! They didn't have much of a selection for little girls clothes at this time but that's due to moving things around. The checkout has moved as well. Feels more open.
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August 2024 by Atx 78723
Apparently If They Don't Want To Help A Customer They'll Act Like They Don't Speak English But Will Talk To The Other Employees Right In Front Of You In ENGLISH , Very Disrespectful.
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July 2024 by Roger Koch
Newly remodeled, the stores are pleasing to do your leasure shopping.
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June 2024 by Fer Rios
Excellent
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May 2024 by Debra Goldstein
I wanted to address the incident that happened around 6:15 today. I was at the store and witnessed the whole thing. The large lady was screaming at the manager because she thought they were “accusing” her of stealing even though she clearly had things in her bag. After that she started screaming obscenities about Mexicans and going on a hate speech. On her way out she was pushing shoe boxes off the shelves. Truly a classless person but given by her hair and the way she was dressed I should’ve known. But anyways in my opinion I think the staff assessed the situation as best as they could. If you need more information don’t hesitate to contact me, me and my friends were witnesses and took pictures of the incident. The remodel of the store looks great by the way.
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May 2024 by Stephanie Gomez
This store is horribly ran, the manager Thalia really embarrassed herself by being extremely unprofessional. Won't ever return to this store again. Get a new manager
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April 2024 by Alexis Renee
I was looking at sandals and my son told me he was uncomfortable because we were being watched sure enough I look there’s two ladies watching me by the clothes and the other at the end of the aisle. When I asked for their names they asked me why I told them why then they told me I had to talk to the manager. Waited in line to talk to one Jazmin at the register said she would tell the GM got my info when I asked for their names she said she didn’t know who I was talking about. Best believe they got the right Karen that DISCRIMINATION IS CRAZYY. I usually shop here too but I’m good after today .
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March 2024 by Kathy Alvarado
People with bad customer service ?
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February 2024 by Claudia Jimenez
Title: Exceptional Customer Service and Inclusive Hiring at Melrose StoreI had an incredibly positive experience at the Melrose store and am eager to share my admiration for their exceptional customer service and inclusive hiring practices. From the moment I walked in, I was greeted by Associate D, who was diligently organizing the store and ensuring that everything was in place. Despite being engrossed in her tasks, she graciously took the time to assist me, showcasing her commitment to exceptional customer service.What struck me most was learning about the store's commitment to inclusive hiring, particularly in providing opportunities for individuals with special abilities. It was heartwarming to witness Associate D's dedication and enthusiasm, and it's a testament to the store's commendable efforts in fostering an inclusive and diverse work environment.I would like to extend my heartfelt kudos to D for her commitment to inclusivity and for providing such a welcoming and accommodating shopping experience. I am genuinely impressed by the level of care and attention demonstrated by Associate D and the entire staff.Thanks to the exceptional service and the palpable sense of inclusivity, I left the store feeling not only satisfied with my visit but also inspired by the positive and respectful environment created by the team. I will undoubtedly be returning to the Melrose store and will continue to support their admirable efforts in the community.I highly recommend this store to anyone seeking a welcoming and inclusive shopping experience, and I am grateful for the outstanding service provided by Associate D at Melrose Store.
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October 2023 by Cristel Hdz
The clothes are a little high in price but you can find a lot of variety of sneakers, shoes, that's what I like the most, and Chocolate brand pants. I already have the collection ?
When you enter, the very friendly staff is very tidy and clean and now I notice that you are more organized in terms of the dressing room before clothes everywhere but now it is better you find many very nice things
Colors and clothes that are in season for all types of sizes and tastes in men's clothing do not have much variety but they do have very nice shirts, the prices, as I repeat, are expensive but accessible
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October 2023 by Alondra Barraza
Bad customer service
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October 2023 by Anival Echauri
Cool place
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October 2023 by Martin Garcia
I totally recommend it. Very good prices
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October 2023 by Alberto Torres
Excellent