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January 2024 by Abel Ojeda
Terrible service with the guy who attends to each boy who pays increases then they charge for things and when you complain to them and show them the ticket so they can explain to you what they charged you, they don't even know what they charged
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January 2024 by Alana Longoria
Jesse is the absolute best sales rep ever! So helpful and sweet. I actually enjoyed paying my phone bill and I never like spending money! I really appreciate his service and amazing personality. Top notch service from a precious person.
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April 2023 by judy maya
I don't know if this place deserves any stars. Tried to transfer 2 lines and they asked me for $380, for the full package. Another store sent me because they didnt have the phone in stock, the package included the case and the screen protector, insirance, and things I didn't want. The agent gave me a name of Weslesaso, don't know if it's true, he wouldnt give me the name of the manager. I called to get the name and Sarah said it was personal information, she was not able to provide that. This is what you call customer service?
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June 2022 by Gloria Dunn
I just want everyone to know, young or young at ❤️ heart/ older people.At the METRO-by-T-Mobile.Where I met a young lady by the name KARLA.I COULDN'T ASK FOR BETTER SERVICE.( Location: 825 RUNBERGAustin, Texas )I not only treated with kindness, but I felt good about her. ( She is knowledgeable, and she seen to really like her job ( if I could, I would give her a big RAISE... SHE'S A KEEPER, NO DOUBT ABOUT IT.)SHE WORKED WITH ME( AND I DON'T KNOW A LOTABOUT TECH, ( PHONES)any way let me say this,When I was there I felt BLESSED, and my heart was running over with so much ? JOY!!!!!WHEN I THINK ABOUT THAT DAY. I STILL SAY,' THANK YOU GOD.And yes, I am Well ❤️ ❤️ Pleased.KARLA,. You are special!No matter what, you do you.Thank you again for your Help and Services..I can't say, Thank you enough.I was there on WEDS.MAY THE 25TH 2022.G. D.THANK YOU METRO-by- T- MOBILE.YOU MADE THE RIGHT CHOICE WITH KARLA.TAKE CARE.
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October 2021 by Chai Sowunn
Wonderful service and experience.
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September 2021 by Larry Lock
"Store Mgr" refused to identify herself and refused to provide contact info for area mgr.
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July 2021 by Donnie Lindon
phone bill aways be paid fan of yall try to bring in more customers.
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August 2020 by No Al Maltrato Animal
Alright Poor Customer Service
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November 2019 by Lucky Loco
The employees, Merlin and Abby at Meteo off Rundberg Ln were more than professional. They were patient with me. I not only had an issue with my phone but also bought a tablet and added a few more gigs to my hot spot, ect... They were bery prompt about it. They made each of my questions more than comprehensible. Definitely recommend this location and Merlin and Abby when it comes to receiving great cistomer service. Thanks guys!
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November 2018 by Claudia Martinez Garcia
Great service in this location Rene help me out incredible attention
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November 2018 by Linda Foti
Great customer service Rene the sales rep goes the extra mile for the customer!!
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November 2018 by rachel edwards
Rene helped me with my contacts very helpful
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November 2018 by Celestina Marie
Great service thanks to Rene.
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October 2018 by Jessica Gomez
Best metro in Austin! The manager is so kind my family and I only go with her, rest of the staff are good but I recommend you go see lupita she does a great job every time
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September 2018 by Richard Hoehn
I suppose Metro PCS is...okay. I've been lucky: The device I have has lasted three years, but time for an upgrade. Metro stores are okay, but their customer service call center is in India, can't understand half of what they say.
