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December 2023 by Roy Billela
This place is a scam and than they take forever I was here for longer than 2hrs they were dealing with someone before me and they tried to give the person a free speaker than they wanted to charge them an extra 20 bucks than they took awhile just to cancel a account for me
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December 2023 by Brent Willis
Awsome experience
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September 2023 by Tania Sanchez
this store scams you, especially if you get attended by the guy with the Edgar haircut or the lady with the long ponytail. they don’t tell you what plan you’re getting and if they do they lie about the plan and the promotions they have. you think you’re getting a good deal when they throw in a “free” screen protector and phone case but the reality is that they raise the price of the phone to make it match up with the price of the screen and case. and when you find out that you’ve been scammed, they refuse to do anything about it and blame you when they were the ones who lied in the first place.
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September 2023 by yung meme 666
Asked the guy who was working I needed a phone and I needed a phone with good space amount, guy said it had 128 gigs, man I done ran out of space today 32 gigs he didn't even tell me what plan he was putting me on or anything.
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August 2023 by Jerry Chrane-Shafer
It's a phone store duh. Service has been iffy at times. Used to use the one on North Lamar and they were super helpful, and attended to me promptly. And remembered the rather cumbersome communication protocol I require, I'm deaf and any conversation must be written . As to why I have a phone, TEXTING email and the internet in general. Oh an last but not least it was very close to where I lived, I have trouble walking very far and it was an easy strole from my place The Palms apartments.
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December 2022 by Oscar Bracho
Angela poor costumer service, that affects the business.
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September 2022 by Abiel J
Angela was GREAT. and I'm not just saying that. She truly was helpful and friendly. Especially on her knowledge with phones + service. She made my experience overall great. Thank God for people like Angela. A true Angel.
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March 2022 by dawn douglas
Although it says TMobile on the entrance door they will not service anything TMobile, only Metro. Listened to the only employee working carry on a ten minute conversation with a customer discussing their pregnancy histories, never once discussing phone nor phone service. Zero help.
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June 2021 by Lars Burrell
I hate that I'm even writing this review! But the blatant disregard of common courtesy, lack of professionalism, not to mention his lack of product knowledge!!! Warranted ANY, of his unacceptable behavior.
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March 2021 by Javier Arias
Jorge was very helpful and diligent in finding us a cell phone under our budget. Also very knowledgeable and caring in order to advice us. Thanks a lot
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March 2021 by Nae Nae
Sat there for 15 minutes one girl had a customer, and the other never acknowledged me....horrible customer svc
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February 2021 by Charles Davidson
Excellent very helpful take care of all my needs
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February 2021 by melissa herreraruizmcaninch
very helpful. cortious.patient.
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October 2020 by Savanna Patrice
Matthew is truly one of the best customer service people I've ever dealt with. His plus 1 attitude and attention to detail makes him an amazing asset to their team.
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September 2020 by Mc Woopin
I came here thinking I would be the first to say how great of customer service Matthew provides but that was silly cause the support I received was obviously not a fluke. Best customer service I have received in years. I went in just trying to add a line to my fiance's plan and he helped us get the best deal and inform us a free phone was included when switching from a different provider ( I was with Sprint). 10/10 would visit again.
