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February 2024 by Lyus Perez
Very bad service, they did not want to pay me. That they had no system. But I told them that I wanted internet until then they told me that the system is back quickly.
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November 2023 by Jairo Ivan Chegüén Leon
Excellent service, they are very friendly
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May 2023 by Google user
Thank you Deniss for helping me and my grandma and being so patient and so nice with us and explaining everything to us keep up the good work girly you are very professional ?
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May 2023 by Jaquesia Arnold
Thank you Deniss for helping me and my grandma and being so patient and so nice with us and explaining everything to us keep up the good work girly you are very professional ?
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December 2022 by Esmeralda Perez
They never answer the phones I’ve been calling sense 9 in the moring and no one answers the calls I’m outside the company and they just otp and talking instead of answering calla
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April 2022 by Jo W.
This is really for the location at 1030 Norwood Park Blvd Ste 326 Austin, TX 78753-6600. I have been into this location 3 times and twice got less than decent service. The first was a year ago in April (2021) when I upgraded my phone. I paid for the upgrade and they acted like it was expecting too much for them to actually do their job and change the stuff from the phone I was deactivating to the new one and just thought I would walk out with it. Then again on the 26th of this month I went in to get a new SIM card, the guy rang it up and then handed it to, like I'm going to have the tool to open it up and change it. I had to tell him he had to do it. He did it and I left thinking he had actually bothered to ACTIVATE it! I get home and when I tried to send a text it IMMEDIATELY said "Couldn't Send Message". This continued until the following evening after 7 (4/27) after my sister had worked for over 10 minutes to find out why my phone was not working correctly. We had thought it was just a sorry SIM card but I decided to see if I could actually make a phone call. I called her, (mind you we are in the same room not even 3 feet from each other) and I get Metro Pcs and the automated voice said MY SIM CARD NEEDED TO BE ACTIVATED! Luckily I could activate it over the phone but I should NOT HAVE HAD TO! Now I'm pissed AND SO WAS SHE AT THE LACK OF CUSTOMER SERVICE! I don't think it should be expecting too much for someone who sells you a SIM CARD to actually lower themselves to activate it or at least tell you that it still has to be activated! I have NEVER had such a piss poor level of customer service! It is inexcusable that my phone was rendered useless for a day and a half for actually communicating thanks to his sorry customer service capabilities!
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May 2021 by Noah Riedé
I don't know why these places have such horrible service. Why they believe that they only one person working here and that I'll wait about an hour to get a sim activation. I'm about done with metro and ready to move to another provider.
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April 2021 by Lisa S.
Three times i went to get another phone replaced as i paid for insurance incase lost and they wer stollen or lost and no replacment as paid for or promised only to have to pay for a whole new phon BS in 5 months
[email protected] contact me to fix this problem
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February 2021 by NoNoLabs
I don't know why these places have such horrible service. Why they believe that they only one person working here and that I'll wait about an hour to get a sim activation. I'm about done with metro and ready to move to another provider.
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February 2021 by NARCIZO SARTANA GAETANO
(Translated by Google) TRULY, THE IMAGINATION OF THE EARTHLY MAN IS INFINITELY REMARKABLE, THE TECHNOLOGY IS PRECISELY THE MOST IMPRESSIVE ACHIEVEMENT OF MAN'S INTELLECTUAL CAPACITY.(Original)REALMENTE, LA IMAGINACIÓN DEL HOMBRE TERRESTRE ES INFINITAMENTE NOTABLE, LA TECNOLOGÍA ES PRECISAMENTE EL MÁS IMPRESIONANTE LOGRO DE LA CAPACIDAD INTELECTUAL DEL HOMBRE.
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December 2020 by SimranRaj Maslova
Store still closed at 10.30am Sunday 12/13/2020. Should’ve opened at 10am.
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February 2019 by Anthony Jaimes
Best service! Best people! Best phones! I recommended if you're really looking to save some money! It's also one of the biggest stores in Austin with lots of space to bring your kids! It's great!
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January 2019 by Rain M
Cool employees
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November 2018 by Misfit Jr
The best place ever I just bought I phone an it's the best
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August 2018 by La Juifa
Check it out
