-
April 2025 by Suzanne Short
They are known for framing, yet when you want to find one off the shelf, the selection is disappointing. We shouldn't have to self checkout.
-
April 2025 by Opinion
They absolutely have very little stock. Employees not friendly at all.
-
March 2025 by Jeremy Fagan
Good yarn
-
March 2025 by Kasandra Charles
Found an unusual requested item at Michael's. Thank you for having so many items to choose from.
-
March 2025 by Andrew Vasquez
Great store!
-
March 2025 by Micky
I was looking for presents for my 3 years old and I found stickers' books, and crafts. Now she is really having fun. They have a broad range of creative kids crafts. Happy with my purchase
-
March 2025 by Amy Dupont
Too pricy
-
March 2025 by Will Richards
I'm Addicted to the Great Customer Service and the Well Stocked Shelves
-
March 2025 by Bianca Torres
Customer service could be better.
-
February 2025 by Milad Davoodi
why is no one answering the phone. I have called 6 times and not a single answer and it ends with an automated "Goodbye" and hangs up. do your phones not work???
-
February 2025 by Alan Cope
I just went up there and got followed around the store cuz they thought I was going to steal because I have tattoos, not only did I spend $85 but I forgot one of my items at the register I have called the store 37 times and no one will answer I'm on my way to work and can't turn back I called the sandwich place next door and asked him if they could go over there and tell them what's going on and they still haven't called me trash ass place
-
February 2025 by Dan Suniga
Worst experience dealing with the associates and managers here. I moved to Austin from Dallas 3 months ago and regularly visit this location because it’s next to my apartment. In that short period of time I have had 5 unpleasant experiences relating to their inability to honor their sale signage in the store. Each time I planned to purchase an item because it was on sale with a clear sign with the price on it above the item on the shelf. Each of these items rung up for a different non-sale price…. To which I asked for help. The associate I dealt with for each incident is someone who instantly gets an attitude when the item rang up with the wrong price, who audibly sighed and then rolled her eyes… I said I could show her the sign that states sale price. Once I showed her the sign which was in front of the items …she took it down and claimed it was the wrong price… I asked her to please honor the price that it shows to which she instantly said no with an attitude. So I asked for a manager and each time a manager refused to honor the price shown. I am commenting today to make people aware of their awful customer service and refusal to honor their prices at this location. I have never been looked down upon nor treated so poorly in my life. This location needs to let go of their entire staff of employees and start over. I intend to contact the regional manager about my experiences.
-
January 2025 by Bill Hansen
The hard part about this place was getting my wife out of it. She got everything she needed for her project that she was doing for a friend's wedding
-
January 2025 by Joaquin Vasquez
Very friendly and professional staff. Also, a lot home products to choose from
-
January 2025 by Neha Vora
Doesn’t seem like anyone cares to answer the phone. I waited on hold for over 45 minutes once. Today I’ve called over three times and it just rings. When I go in the store I just keep seeing associates standing around. The girl I spoke to doesn’t speak professionally she said “we don’t have nothing to do with that”.
