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January 2024 by Wes Williams
Amazing hospitality and professionalism. Explained everything. Above expectations. So glad I chose this facility. Scott and Andrea are awesome!
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December 2023 by Celtic Morning Star
Andrea went above and beyond to help me find the right unit and gave clear and easy instructions on how the storage works and how easy it is to use. She also recommended a good mover that came highly rated. She was really nice to work with.
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December 2023 by Pamela Alakai
Andrea and Scott at the wells branch location in Austin provided such an excellent service to us. They really put a smile on our faces on a very stressful day. Thank you both, God bless you
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November 2023 by Donnie Coryea
Andrea and Scott, the management team, went above and beyond to ensure a smooth and stress-free process. They were always available for my questions, making the entire storage journey hassle-free. The facility's cleanliness, excellent lighting, and top-notch security, are second to none. Huge thanks to Andrea and Scott for their exceptional service and making my storage journey worry-free!
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November 2023 by Emily Jones
I want to make this known, Mrs. Andrea was a blessing to me she helped pick out the right size storage for my things , she was very nice and she kept a Beautiful Smile on her face. There should more people like her , she is a keeper.
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November 2023 by Ashley Harris
Superior customer service, Andrea and Scott were absolutely accommodating, patient and just overall a pleasure to deal with. Clean storage facility and someone is always there ready to assist with just about anything during normal business hours.
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November 2023 by Yvonne Smith
The staff were extremely friendly and professional. They covered all the details. In moving from one city to the next, it’s such a relief that I found a storage that is well maintained, and quality customer service.
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November 2023 by Aryal S.
I rented a large storage unit from Mini U Wells Branch for a duration of 15 months, and my experience was absolutely fantastic!The management team, Andrea and Scott, truly went above and beyond to make my storage process smooth and stress-free. They were incredibly accommodating, easy to reach and always ready to assist with any questions or concerns I had.Andrea and Scott's commitment to maintaining a safe, clean, and secure storage environment was evident throughout my experience. The facility was consistently immaculate, well-lit, and secure, providing me with peace of mind, especially when I was there alone at night or early in the morning. Their friendly and open communication style but serious approach to security made me incredibly comfortable storing my belongings there, even when I was traveling out of state for an extended period of time.I wholeheartedly recommend Mini U Storage in Wells Branch as the top choice for anyone seeking short-term or long-term storage solutions in the Austin area. It is no exaggeration when I say that what makes this a standout option is the management team. Andrea and Scott's exceptional service, combined with the facility's cleanliness and safety measures, have raised the bar. Thank you, Andrea and Scott, for your outstanding service and for making me feel at ease during my entire storage journey.
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November 2023 by Kai Cee
Ms. Andrea has always been so helpful and very informative when it came to me paying late or unsure about things! Definitely top notch customer service for sure ?
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October 2023 by Jaleesa Dixon
I had made reservations online for Public storage, I went to the wrong place Mini U Storage didn't realize till Andrea asked for my reservation number and she said oh that's why I couldn't find you we are Mini U Storage! I'm so happy I went to the wrong place!! I got a better deal!This storage facility is amazing! super clean and the staff (Andrea and Scott) are so knowledgeable, professional and go above and beyond to meet your needs!!
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October 2023 by Team Triple S
OMG, where do i start with the wonderful wife & hubby duo. They are extremely nice and helpful. They take pride in the beauty and cleanliness of this facility. They made me want to work with them. Great people and very professional.
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October 2023 by Shelley Flip Flippen Crawford
Leah was the most kind and patient person while my friend and I were asking a million questions and acting out. I appreciate her and her ability to laugh and be laid back here in the Austin area. You'd never know that she is from Houston...
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October 2023 by megan smith
Leah is absolutely amazing!! She has customer service skills and you should feel very blessed to have her as an employee.
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July 2023 by Tovier
Andrea is amazing! Very helpful. Will be using Mini U for all my storage needs
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June 2023 by Emmanuel Robinson
Husband and wife run business. In and out no issues. Highly recommend
