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May 2024 by Chrome PhugboiThe 3rd
Shady company, shady staff , shady environment.
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June 2023 by Mary W.
This pharmacy has to be the most inefficient places on earth. Can't seem to read instructions. Don't care if people are in pain. Slower than molasses.
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May 2023 by Rachel Pohl
Only does in-app purchases. Total waste of time coming here.
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May 2022 by Terry E.
Super ghetto, no public restrooms. Avoid this trash heap. Rude, chunky girl will tell you rudely that you are peeing outside today.
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November 2021 by Maggie M.
The pharmacy department is one of the worst. Manager is very rude and unhelpful. I have a dog with epilepsy and they have screwed up filling his medication on more than one occasion. Not allowing us to manually enter our CC number when my husband forgot his wallet, and they were about to close, and unfortunately we were out of our dogs Meds and needed them filled that evening. Another time they didn't bother to let us know they were out of an emergency seizure medication, and had us waiting around for 4 hours expecting a call or text, yet no one contacted us to tell us they were out. This poor customer service and poor management can cause severe medical problems with their customers. People depend on pharmacy's to run efficiently and to be i. Contact when they cannot fill a request. Peoples ( and dogs) medication is not a game.
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October 2021 by Kate C.
I highly recommend this CVS for anyone in South Austin! Drive thru pharmacy, and the minute clinic inside are both a nice addition that other pharmacies do not have. This location is also always stocked well, and pharmacy staff is great.
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May 2021 by Alisøn A.
If I could give them 0 stars I would. Their pharmacy failed to give me my prescription for 3 months. I attempted to pick it up multiple times, and they said it needed doctor approvals...my doctor called them to approve it, went back and they said the prescription expired. I've only used them as a pharmacy for 3 months but not receiving one medication for all three months; I will never be going back. They don't know what eff they're doing and due to their complete incompetence, I'm still without my meds that I need. Do not go there, as their pharmacist Veronica is unhelpful, their techs don't know what the heck is happening which leads to increased AND unnecessary health concerns for patients.
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March 2021 by Manny F.
Best pharmacy ever! Y más!! The testing has been quick, staff very helpful. They usually have medication I need in stock and the location is idea for anyone that lives in south Austin.
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February 2021 by Food L.
WARNING: possible price gauging This store seems like any other CVS till you actually look at the prices. I picked a gallon jug of water. Brought to self checkout. It was priced at $9.99. A gallon at $9.99? I thought it must be a mistake. Asked the cash register attendant to fix because it's a mistake. He called the manager to fix. Manager said he can't fix the price because it's not a mistake. Price is higher because of supply and demand. Then I realized that after the February 2021 winter snowpocalypse (the following weekend) they had raised the price. Keep in mind Governor Abbot issued a warning to all the vendors to avoid price gauging.
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February 2021 by Ed K.
WARNING: possible price gauging This store seems like any other CVS till you actually look at the prices. I picked a gallon jug of water. Brought to self checkout. It was priced at $9.99. A gallon at $9.99? I thought it must be a mistake. Asked the cash register attendant to fix because it's a mistake. He called the manager to fix. Manager said he can't fix the price because it's not a mistake. Price is higher because of supply and demand. Then I realized that after the February 2021 winter snowpocalypse (the following weekend) they had raised the price. Keep in mind Governor Abbot issued a warning to all the vendors to avoid price gauging.
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September 2020 by Jackson L.
They gave me a discount without asking using a CharityRX card.
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July 2020 by Amy S.
Went to this location for a COVID test on June 22. Three weeks later-still no results. The staff at this store take literally no responsibility for anything because "the testing is done at a lab" They will not advocate for you at all. They will only give you a generic hot-line number which is absolutely worthless. IF you can actually get through to a live person you will be told simply to keep checking your emails for notification that your results are in. They give you a blank stare when you tell them that you've waited for weeks and not received any emails. Well, obviously there's a PROBLEM that needs investigating because it shouldn't take 3 weeks to get results back! I have never in my life dealt with so many apathetic people who just want to pass the buck at every level. How does this company survive??
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July 2020 by A P.
WHAT B******** I drove thru for a COVID test 8 days ago. F-ed up wait, the box was full and I had to STUFF my sample in, and no test results yet. At this point, I also expect to be screwed by CVS on the charges. F you all for trying to rob people who are sick. F you.
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April 2020 by Michael B.
A so-so outlet of the CVS chain; the interior isn't particularly neat, the service is only so-so fast, but the employees are reasonably friendly. Was last in here to purchase toiletries when staying at a hotel, as well as to pick up some snack food. Snack food, they have in plenty. Travel-size toiletries, not so much. Particularly puzzling was the shortages of store-brand allergy medicine. Perhaps there was a run due to cedar fever season? Worth a visit if you're out late, inhaling substances that you really shouldn't be putting into your body, and suddenly find yourself in the grips of the munchies.
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January 2020 by R S.
One of my worst experiences. I was followed around the store until we payed for our item. It may have been the store manager. Don't assume that somebody is going to steal something from your store older man with the man with a beard.
