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November 2023 by Melissa Terpstra
I couldn't recommend a better place for vision care! My daughter and I had an excellent experience with this team. Andi processed our paperwork and insurance quickly, Dr. Kozlawski was professional and thorough with the actual eye exam, and Jason was incredible during our entire visit - from greeting us and prepping us for our exams, to (patiently) helping us both select perfect new frames. 10 out of 10 and 5+ stars! Thank you to this team for the excellent service we received!
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September 2023 by Katie Krause
DO NOT RECOMMEND. During my eye exam (which I was not pleased with) I was told my daughter could come here for dyslexia testing. The whole visit the DOCTOR sat there and told me he could test my daughter. I made an appointment, she asked off work, drove all the way into town from her college, and we get to the doctors office and they say they don’t do dyslexia testing. All that for nothing when the doctor himself told me he could do it and then sat there and scheduled me for something that doesn’t exist. Beyond disappointed with this office.
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September 2023 by Josh C.
Quick, friendly, easy service. Fast to respond. Sent reminders and allowed me to easily reschedule when I missed an apt. Appreciate the attention to detail and quick turnaround in the frames. Glasses came out great.
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August 2023 by Julie F.
I was just on the phone with the manager advising me that they don't take pupil distance because we have to buy frames at that store now I think that's FUCKED UP !!!!!! my husband and I went in there to get our prescription so we can purchase glasses anywhere we please... this is America and were are free He will not let me talk to ANYBODY!!! they're LYING to customers and they're a scam that's the bottom line they don't want to do the pupil distance the doctor can do that same day BUT THE CATCH IS....that want us to purchase glasses from the store, which is about $300 on up we were there looking at the frames I'm writing them a one star for ripping people off. my eyes are jacked up.. THANKS FOR NOTHING !!!!!!!!P.S. GUESS WHAT?I got my pupil distance from my old glasses. Ha. Ha ha.
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July 2023 by Parker Kallman
After having a less than great experience with another eye doctor that left me without contacts 1 month before my insurance allowed me to get more, MyEyeDr. was able to give me a test pair of contacts while I waited until my eye exam with them. Because of them I’ll be able to see through non-blurry contacts for the next month, would recommend this place to anyone.
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July 2023 by Sarath Vakacharla
I had a wonderful experience choosing glasses that fit me and all my questions answered. Jason was the best assistant I’ve had in all my years of shopping for eyeglasses , he made sure the glasses fit me perfectly
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June 2023 by Anna Martin
I love myeyedr! The doctors are very nice and took the time to educate me. The tech, Weston, was very kind and professional, and was great and very patient while explaining contacts to me.
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March 2023 by Lisa D.
We chose Arboretum Vision Care due to its location, right in our neighborhood, and they have been the best! They are friendly and helpful, with a no stress experience. Their staff is wonderful, and Terry (one of their customer care specialists) takes the time to fit you with that perfect pair of glasses and answers all your questions.
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March 2023 by K Raminiak
Mr Jason was very good at, not only, getting me in and out, but also helping me pick out new frames that look really good.
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March 2023 by Carrie Brink
The staff is kind, knowledgeable, and very professional. The tech was very patient with all my questions and answered in detail. They were also very respectful of my time. I was in and out in under an hour. That includes picking glasses!
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February 2023 by Carrie B.
The staff is kind, knowledgeable, and very professional. The tech was very patient with all my questions and answered in detail. They were also very respectful of my time. I was in and out in under an hour. That includes picking glasses!
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February 2023 by Sheri Cowan
I am a long time patient with MyEyeDr formerly Arboretum Vision Care. I recently went in for an eye injury from a tree limb. I was extremely nervous about the possible damage to my eye. Dr. Kennedy was extremely helpful in explaining the injury, the healing process and definitely calmed my nerves. My eye has healed thanks to Dr. Kennedy. A million thank you's to Dr. Kennedy and her staff. Andie and Dottie were extremely helpful and caring. Thank you so much for going above and beyond every time I see you all. I greatly appreciate it !I highly recommend Dr. Kennedy and staff for your vision needs.
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February 2023 by luke yates
I visited the location recently for an eye exam. I was pleasantly surprised they have not dropped the ball in service since they have merged with MyEyeDr. Dr. Kennedy was incredibly helpful as always and the glasses selection was excellent.
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November 2022 by Taylor Greigh
most outrageous eye exam of my life—and i’ve been wearing glasses since age 4. despite taking forever, i wasn’t even able to see the doctor i scheduled an appointment with and the exam felt rushed with the doctor i did see.after a nearly 2 hour long appointment (mostly spent sitting in the waiting area), they tried to charge me $100 for a “contact lens fitting” which should be covered by my insurance. when i asked why, it turns out the brand of lenses the doctor kept pushing isn’t “preferred” by my insurance.additionally, no one ever asked if i needed new frames or even gave me the opportunity to order more contact lenses—probably because the staff was too busy socializing.i can’t even order contact lenses with the prescription i was given because my insurance doesn’t cover that brand!i would recommend going ANYWHERE else for your next eye exam.
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September 2022 by Lake Way
They don’t value or respect their patients. I see 16 patients a day and never treated them like the front desk& doctor treated us today
