Northwest Hills Liquor in Austin is highly regarded as a top local liquor store that offers a warm, friendly, and personalized shopping experience. Customers consistently praise the store for its cleanliness, well-stocked shelves, and thoughtful organization. The owners, Dave and Robin Ramirez, are known for their welcoming attitude, making regulars feel like old friends through their kindness and genuine care. They often provide great recommendations and even share hidden gems, such as a private collection of select whiskeys tucked away in the back. The store is appreciated not only for its excellent selection but also for the personal touch and the genuine atmosphere that makes it stand out from larger chains. Many customers value the attentive service, whether shopping in person or ordering delivery. The staff is helpful, friendly, and recognizes repeat customers, ensuring a positive experience every time. Delivery service is reliable, with staff showing kindness and professionalism, even during phone interactions. However, some note that prices can be slightly higher than competitors like Total Wine, but they find the convenience and friendly service worth the extra cost. Overall, Northwest Hills Liquor is considered a neighborhood institution—genuine, generous, and full of hidden treasures—making it a preferred spot for liquor shopping in Austin.
Dave at Northwest Hills Liquor is the absolute best! The ordering, payment, and delivery process was incredibly easy and convenient. He came through in the clutch and made sure we had everything we needed for the party. I truly appreciate his excellent customer service and highly recommend Northwest Hills Liquor!
January 2026
A straight to the point great local spot. Kind gentleman that was working was a bonus. Definitely seems like a great neighborhood vibe. Cheers to the owners
September 2025
Excellent store, clear and welcoming atmosphere. Dave was great to talk to. Also, great whiskey selection with great prices. I will be back
