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March 2024 by Michele Primmer
Absolutely fantastic team: prompt inquiry response from the office, timely reminders including text arrival status updates, efficient movers who took great care, and competitive pricing. I highly recommend these movers.
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March 2024 by Judith Breidenbach
Ryan and Ryan were fantastic!! They were so accommodating and flexible as I added items to the move last minute. They were so nice and professional. And Matt is awesome! Can’t say enough good things about Not A Hobby Moving!! I will definitely use them for any future moves and I highly recommend them!
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February 2024 by Rebecca Garcia
Great experience with this moving company! The guys are hard working people and they are respectful and so kindhearted. Thank you Becky
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February 2024 by Katie Ray
Not A Hobby is the only moving company we will use from now on. The owners are super responsive, great communicators and organized. The guys doing the moving were really fast, careful with our belongings and had a great attitude. You can tell they really take pride in their work and company. We are hiring them again to do another move in a few weeks. 10 stars!!
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February 2024 by Tom J.
I definitely recommend Einstein Movers over this company. They are more professional and have been around longer. Not A Hobby is a fairly new company, and it shows with their service. I originally started the booking on Thumbtack where NAH advertises their rate as $120/hr. I scheduled a move from a one bedroom, 1st floor apartment to the unit directly next door just steps away. The only items to move were a desk, bed, couch, and a few smaller pieces of furniture such as nightstands and a coffee table. The manager, John Preston, called and asked me to cancel my booking on Thumbtack since they charge him a fee, so I did, and we set up the move over the phone. The estimate we discussed was for a $100 drive fee, and $130/hr for two movers with a two hour minimum. I didn't question why the rate went up $10/hr since NAH is a small business, and I prefer to support locally. A friend in my complex is also moving - from a two bedroom, 3rd floor to 3rd floor unit in another building - and asked who I was using, and I told her I normally use Einstein, but since I had started the process with NAH, I would use them for this small move. She decided to get an estimate and ultimately booked with them because they cut her a deal that was not offered to me. It was fairly small change - a $50 truck fee instead of $100. The truck will be needed for her move since it is to another building unlike mine where the movers simply carried the furniture next door. When I called to ask if they would also offer me the reduced fare since the truck would not be used at all for my move, I received a condescending response from another of the managers - Matt Aubry. He talked around in circles about how their estimates work and repeated details that I already knew and understood and had agreed upon. My only question was why there was a reduced travel fee for a client I referred to their company, and he became argumentative and rude for some reason. He made it abundantly clear that he wasn't concerned about providing a modicum of customer service, so if the owner is willing to act like that, it speaks volumes about the company's integrity as a whole. The move itself was fine. It took two guys an hour to make the move, and the total cost was $360. Well, it actually turned out to be $400 since the movers asked for a tip which I would have provided, but the awkward moment when someone asks you to Venmo them for just having completed their job was fun.
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February 2024 by Ella Lawrence
Not A Hobby Movers are the only moving company I will ever use from now on! I’ve had other movers in the past who quickly tossed things onto the truck and things got damaged. Not NHM! They meticulously wrapped each and every piece of furniture with blankets, tape, and plastic wrap. Handled everything with probably even more care than I would have! And when they moved everything into the new place (up two flights of stairs with no elevator and nothing got damaged) they didn’t just pile boxes everywhere - they set up my furniture and asked where I wanted things, then spent time arranging them. (Look how they arranged my couch and pillows so beautifully!) I can’t recommend them highly enough to do them justice! 10/10, 5/5 stars, will be using again.Special shout out to my crew, Ryan and Drew - they were extremely professional, kind, friendly, and just generally amazing guys to work with!! (Give them a raise!!)
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February 2024 by Pamela Verry
Just completed a move from Austin to north Texas. I hate moving so much, but who doesn't? Not A Hobby, that's who! Ryan and Cody did a great job loading quickly and efficiently. They definitely know what they are doing! I was especially impressed by the extra care they took with items and how well they protected my not great furniture. They were on time, and really I couldn't have asked for better service or harder workers. Thanks Cody and Ryan! And Matt for getting me scheduled on such short notice!
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February 2024 by Sherry Huebinger
This is the 2nd time we've used Not A Hobby Moving Co. and I can honestly say we will never use anyone else. They were professional and very careful with our office furnishings.
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February 2024 by Dr. Mike Brooks
They did a great job! Fast, efficient, & no problems - plus all the movers were very friendly & nice!
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February 2024 by Rick Martinez
Outstanding service and value. David, Cody and KJ did an amazing job packing and moving. Highly recommend for your moves. We hope we don’t move any time soon, but if we were, we’d use Not a Hobby Moving again.
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February 2024 by Michelle Kenyon
I hired them last minute as a referral from a friend in BNI group. They accommodated a quick move for me which I very much appreciated. However one of the movers was reckless with (less than year old) my items and three things were broken (a bike and two dressers) due to this and piling on too heavy of things on top. There was Also damage to the wall due to him not listening to the other mover while bringing in my couch. I spoke with owner and the feedback was telling me the history of the company and this isn’t how they do business … but this is how the business was conducted. A handy man from the company later came out to look at items and said they would need to be replaced - this was in December. I text owner as I missed his call due to death in family and haven’t heard back and we are almost at the end of Jan . Over all, very disappointed.
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February 2024 by Phillip Boppre
Matt and the entire crew were top notch from start to finish! Punctual, respectful of all items when packing, and quick to ask for direction when needed. Highly recommend!
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January 2024 by Peter Northfelt
On time, efficient, and understanding. The move took longer than the quote, but it was worth it.
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January 2024 by Debra Holt
Matt was very flexible and helpful! We booked last minute during the holidays and had to reschedule a couple of times-he worked with us and got the job done. Thank you so much!
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January 2024 by Logan Atkinson
Let me start by saying I have used a variety of moving companies in Austin, having relocated multiple times over the last five years, and the experience I had with the boys from Not a Hobby was 2nd to none.From the moment the crew arrived I knew I was in good hands. Not only did they arrive on time but in incredibly high spirits, they were genuinely happy to be there. After a few moments I quickly realized this was no run of the mill moving company, these gentlemen were consummate professionals!Watching them gracefully load up the truck with all of my belongings gave me immense relief knowing my property was in good hands. Upon arrival at the new location, it was the same song and dance: efficiently and effectively unloading the truck and getting all of my stuff into the new apartment with no issues at all.I seriously can’t recommend Not a Hobby enough and I wish I had found them years ago!
