-
October 2023 by Joseph Martinez
So my engine was shaking and stopped running. I had my vehicle towed here after talking with Michael. I returned in the morning and Michael meet with me outside. Within 10min he already knew and found the problem. Fixed it with ease. Very knowledgeable with these cars. Then he blessed me by not charging me anything. Which I am very thankful for being a single father. So with all this I will be bringing my car here for any service needs. Thank you again!!!
-
October 2023 by Ilse Ashbrook
I’d been trained (like most people) to think all car dealers are crooks. This guy is a total exception to the rule. I had a problem with my Prius a couple months after buying it, and he fixed it in under 5 minutes and as if I’d just driven it off the lot. Made my day.What really impressed me is that he is as hard working and honest as the best of small business owners I’ve ever met (and I’m one, myself).I will definitely be going to him for any future maintenance my car needs, because I’m positive he’ll do a better job at a fair price.Humble, hard working, smart, excellent car guy. Thanks, Michael!
-
October 2023 by Anthony Milligan
Should have wrote this sooner but I'd give 10 stars if I could. Michael and Ismael are as straight as they come when it comes to auto dealers. Had a few issues with initial purchase, they answered right away and helped me instantly. No questions, just wanted to resolve the issues. Ended up going with a different model but ended up with the perfect car. Have had it for months now, no issues great mileage and I love it. Can't recommend them enough, honest auto dealers are hard to come by.
-
September 2023 by Ramana Karella
Mike has been very helpful and knowledgeable in Prius cars. I contacted him via phone and he resolved my start button issue within few minutes. I recommend him for any Prius issues.
-
July 2023 by Johna E
Michael was heaven sent! Not all heroes wear capes He knew what I was looking for and got me exactly what I wanted. Such a great soul. I totally understand why his reviews are outstanding. I love my new Prius and cant wait to build it out. I may come back to this review and leave my youtube so check back later.Dont go anywhere else this is the place you need to go for your prius. Honest, great communication, knowledge and service!
-
July 2023 by Josh May
I bought a car from Michael at the beginning of the year and it was a smooth process.I was a little overwhelmed with the whole thing but the team at Prius World of Austin made it easy. Would recommend!Looking forward to when y'all start selling the newer models. We may need an upgrade down the line ;)
-
June 2023 by Jessica Williams
What a hidden gem. After a serious car crash our family wanted to replaced our destroyed Prius, as it was our perfect car. Living in the Midwest a problem with long lived vehicles can be salt damage, so I decided to look online in a city that I had family in and stumbled on this dealership. I am so grateful I did. Michael is an upstanding honest guy who just wants to do right by his customers. No haggling, no hidden fees, just a great car for a fair price. He even made sure to service it before I took it off the lot so I would be safe driving across the country solo. Unfortunately the vehicle I purchase from him was 11 years old, so months later had a serious unpredictable mechanical problem that would have cost me 7k to fix and I was devastated. I reached out to Michael, who was well within his rights to remind me it was an "as-is" sale. Instead, he called me immediately, talked through options, arranged shipping of the vehicle (which was 1200 miles away), and fixed it in such a manner that I know it will last me another 200,000 miles (with the proper maintenance of course!) Don't let the lack of a fancy showroom throw you- the he has invested where it counts-in his mechanics and making sure their knowledge is up to task. I cannot recommend his dealership enough and when I'm in the market for another used Prius, I'll be knocking on his door-no matter where I live in the country!
-
June 2023 by Abdul Hadi Khan
I feel fortunate to have found this place. Michael is an amazingly honest and helpful person. I went to get a 2008 gen2 Prius from him, he could have just sold it to me as is like most people do but instead he asked me to come back after a couple of days so he could go over the car and fix any issues before I drive away with it. The price was also reasonable, he took care of all the paperwork, I got the title and registration in the mail a few days later. Took it to him to fix a minor issue after 4-5 months and he took care of it. If you are looking for a reliable car and an honest person to deal with, I highly recommend this place!
-
June 2023 by Olivia Candela
They were amazing, I will recommend them to anyone. I bought a ‘07 last month from them and at first it drove great, but after about 2 weeks it was messing up (not sure what it was but all the dash lights were on and it was not driving like it should’ve been). I called Michael who was so nice and understanding he said to just bring it in and they’d take care of it with no cost! Mind you, they only give you a 7-day warranty so, of course I was beyond surprised they were willing to help me, especially considering how screwed up these dealerships are now a days. But nope, not them! They were beyond understanding! It took them a few days to fix it and Ismael (the mechanic) was amazing too. He reassured me when I came to pick it up, said if I have any other problems to bring it back! Same with Michael, both were unbelievably nice and compassionate. Most likely will be buying all my prius from this place! 10/10 recommend.
-
June 2023 by Ann Hinton
Michael was extremely helpful and easy to work with. No hassle, wait, run around, or surprise fees. Excellent prices and a variety of great vehicles. If your looking for a used Prius, this is the best place by far.
-
May 2023 by E Howell
This place is great! I have actually bought two cars from this dealer. The first one was totaled in an accident. It never had any issues at all. I went back to replace that one and they were super helpful. The people are friendly, knowledgeable, and trustworthy. The prices are very reasonable. They have even helped me out with some minor things on my current Prius like changing bulbs and what not. If you are in the market to buy a used Prius, I highly recommend visiting this business.
-
May 2023 by Joel Henderlong
This is the only place to buy your next Prius. Seriously! I hardly ever write reviews, but in this instance, it is completely worth it. This place has lots of Prius’s to choose from and the knowledge they have about the car is second to none. On top of that, the customer service is superior to any dealer I have seen in Texas. They will go above and beyond to make you a satisfied customer. How do I know? Because I am one! I will be a life long customer! Not only did they help me get my next car without any pressure but they can work on your Prius too. Fast, friendly, knowledgeable. Look nowhere else.
-
April 2023 by Alexis Black
I checked out Prius World online first. Their website is very helpful. All cars are listed with info, so I already had a good idea what to expect. I read the online reviews before going to see the cars. The reviews were great, so I was optimistic. The place is easy to miss when you are driving. It's kind of in the boonies, and there are no big signs, but it was easy to get there. I only wish they were open longer on Saturday because I had to borrow my husband's car to go to the dealership by myself on a week day. Michael was professional, honest, straight-forward and competent. He didn't j*** me around. I bought a car on the spot for a fair price. After the deal was done I asked him if he would deliver the car to me in Manor. He told me he would check out the car and service it first, a free service I was not expecting, and he also had it delivered as promised, even in the pouring rain. As I write this, I have not yet driven the car, except for my short test drive, but I feel pretty confident that it is in fine working order. I trust that Michael will take care of it if I do experience any problems. I am very very happy with the service I received. Michael and his team went above and beyond. I didn't have to haggle, talk him into anything, or pay for them servicing the car or delivering it to me. I highly recommend Prius World of Austin. We are a two Prius family now. If I ever want to service or sell one of our Priui, I will talk to Michael first.
-
April 2023 by jon sanchez
Had a great experience here. Originally came to look at used cars with a friend, but found out they do service and repair work as well. Quick, affordable, and thorough. If you own a Prius, you know how tricky it is getting it repaired. I highly recommend Prius World. Staff is very down-to-earth too. They get five stars in my book!
-
March 2023 by Fathers To Be Patrick Houser
What an amazing experience I had with Michael, the owner. So not a typical used car salesman. He went above and beyond to make sure I was happy with my new-er car, my second Prius. Highly recommended.
