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February 2024 by Devin W.
Another bad experience here. Manager admits they do not have enough employees to keep up with customer demand. If you need to print anything that requires card stock, save yourself the hassle and go to a different location.
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January 2024 by Walker Texas
Great customer service.
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January 2024 by Jo Painting
This store used to not be too bad but it has just absolutely gone to Hell. There is no such thing as customer service here anymore.Just don't do business here. It's horrible. Austin has been ruined in the past 12 years and this place is just another disappointing example.
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January 2024 by Sherri young
In the whole store there was 1 clerk.Guess SERVICE is a thing of the past.
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January 2024 by lebaker310
The banner I ordered online was damaged with white streaks across it when I picked it up. The staff confirmed the damage happened during production and said they could give me a $4 refund for the grommets, but nothing for the banner. I paid $70 for a damaged paper banner. Do not waste your time here. Fedex has provided way better service and products.
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January 2024 by Carla J M.
A review of Office Depot that was about dry cleaning? Maybe your webmaster needs a pinch to wake up. Store is always clean and well-organized. I especially like being able to take my used-up ink cartridges here for disposal. There used to be some kind of deal connected to used cartridges but I haven't printed much lately, so can't comment accurately.
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December 2023 by Chris Wiesehan
Getting to the store is too dangerous because the step up onto the sidewalk can easily make a man trip. All the phone chargers are behind the front counter and all of them are hideously expensive. I bought the cheapest one which is still well more than I should've paid. And now it's broken as always conveniently past the warranty. I'm not made of money.
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December 2023 by rosiland roemer
This location must be on verge of closing down Dec. 2023. No customer service. No service at all. Denigrating angry employee remarks by the female of the 2 only employees including how Fed-Ex is not reliable, about how there is no manager at this store, because she was formerly the manager, but no more! Same employee snapped and sneered and threatened the only other (male) employee who offered to help customer after seeing patient, quiet, pleasant wait for extraordinarily long time (since only 3 customers were shopping in store.) Had to finally leave store without purchase of office chair on sale because this disgruntled ex-mgr employee lady would not wait on me.
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December 2023 by Lina Nguyen
Terrible customer service. Have been ordering from here for my business and they’ve consistently under delivered. Take your business elsewhere if you can.
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December 2023 by Jimmy Nunya
Moses was very helpful to me today. He helped me find a coupon for a schedule book I desperately needed to help me stay organized for my business meetings.
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November 2023 by Jason Thomas
Minimal customer service. Online states items in stock, but after driving all the way to the store, told they don't have any. Had to ask the employee 3 times before she would help me look with poor attitude.
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October 2023 by Tyler Hurson
Ordered a luxury office chair from Office Depot. The chair was very affordable, and they were able to ship it to my apartment within 3 business days with no delivery fee. Another furniture place in Austin wanted to charge me nearly twice as much for the same chair.Office Depot never harassed me to sign up for their rewards program. I was in and out of the store in less than 20 minutes. Wish every brick-and-mortar store was like this.
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September 2023 by Joseph Arispe
First guy I encountered didn't know where stuff was at, I get that, maybe he was new, I finally found what I needed and as I was checking out with same guy he asked if I needed a receipt, I said yes, he informed me I had selected email receipt only rudely, I told him what's the problem, why are you so rude? his response was "I dislike working here", I told him then maybe you should go find another job, he said "I'm in route of doing so"
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July 2023 by Isaac B. Sanchez
Great customer service. I ordered via the web site and had no problems with the order.
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July 2023 by Jenny Jopling
Lhila was super helpful with her knowledge and direction AND patience with me! She helped me get the graphic posters by a novice (me) done and they looked great. Thanks, Lhila!