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August 2023 by Google user
If I could give a lower rating than 1 star, I would!! This place is SO crooked! Do NOT do business with them. I will NEVER join another OTF again because of this location’s way of doing business. They wouldn’t let me cancel my account effective the day I went there in person and signed paperwork ( a week before my payment date) confirming my decision to cancel the membership. I am in between jobs and just couldn’t afford to continue $200 a month. The girl was DETERMINED to get more $ out of me one way or another. She first claimed that they had the right to charge me for an additional month after the cancellation. I explained to her that there was absolutely NO way I could afford another $200 the next month and that’s why I went in and canceled. She then offered to freeze the membership for 60 days and said that I wouldn’t be charged for the next month if I chose to do that rather than canceling. I asked her to please go ahead and freeze the account because I simply couldn’t afford to pay another month. She said she would, no problem, but then turned right around and charged my card the $200 without any notice!!! Now I can’t pay my bills because she blindsided me with another month’s membership after flat out lying to me about freezing the membership. I’m going to dispute the charge and cancel my bank card. It’s unbelievable to me that a company would find her actions acceptable! I hope she enjoys that $200 because it’s the last money OTF will EVER see from me! That’s so slimy on every level. They have gotten thousands from my membership fees and could’ve gotten thousands more when the account freeze time was up, but instead they chose to be disgusting, sleazy, crooks!! Never again!
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June 2023 by MARIANA FERREIRA SILVA
I love doing my exercises at orange and I recommend it to everyone
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June 2023 by Beverly Anne J.
I joined OTF in July of 2021. On my 3rd visit, I injured myself and was told by doctors I needed to heal for 3-6 months, so I cancelled my membership. I came into the location, filled out the form and thought that was that. 3 months later, I was STILL being charged. I called and emailed and eventually went back to the location and cancelled again. Just recently, my husband brought to my attention that they are STIIL CHARGING US! I went back to the location AGAIN. Gave the whole story; shared the emails from 2021 where I had cancelled and re cancelled. Over a 2 year period they took over $2K from our account. I asked to speak with the owner and to get that amount refunded. A few days later, I got a phone call from the manager that the owner is offering to refund ONLY $600 for this year, since last years books are "closed". I have not been there since July 2021!!! I said that's not good enough, I need a full refund. This was not my mistake, it's theirs! So far, I haven't heard back. This is so shocking and disappointing to me! I will update this review if things are made right.
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February 2023 by Ada Victoria Serrano Rodriguez
Love OT Four Points! Workouts are effective and fun. The entire staff and coaches are very supportive and kind. I really enjoy going there.
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December 2022 by Kay Doyle
Orange Theory Four Points is a great place to workout. The staff and coaches are amazing! Give it a try.
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November 2022 by Jean B.
Love this community and the energy! Great coaches and staff! Workouts are challenging, but fun!
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October 2022 by Rimony Shah
They are so enthusiastic and with friendly staff .. love it
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September 2022 by Alexus pool
LOVE it, live it and stick with it.itll make you get MORELIFE out of a daily exciting workout routine.
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August 2022 by Jonathan P.
I was going to be in Austin for a few days so I thought I would try OTF Four Points to burn some calories. The workouts are great, I like everyday the routines are different and there are modifications so each person can select their own preference. The coaches were supportive, the front desk was friendly and the studio was clean. Thank you for the burn! I hope to be back soon!
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August 2022 by urvish patel
Entire staff is super friendly and always ready to help, all coach are good in what they do.Having such friendly environment gives such a good confidence boost achieving fitness goals.
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August 2022 by Christian Harmon
Everyone here is friendly and helpful. Pricing I believe is fair for unlimited classes, I go 5 days a week and have been in the best shape of my life in only 6 months!
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June 2022 by Molly Vural
I always feel great after my OTF workouts. The staff is wonderful and I know I am getting such a good workout.
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December 2021 by Evan Spielvogel
I love OTF. They are perfect for all fitness levels. If your looking for a great gym with awesome trainers, this is it!!!I have a busy schedule and all I have to do is show up; they put me through an amazing workout.
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November 2021 by Chanele R.
I am not a fitness person. I will gladly choose brunch over a morning run. But I am also not gifted with the effortless physique, not to mention time is watching me closely than it was a few (or more) years ago. So, at the encouragement of an out of state friend, I visited my local OTF. I was worried, embarrassed, all that jazz about going into a facility where the majority of people were already fit, but quickly - and I do mean quickly - I learned that the only competition I was in was with myself. The community is supportive, and the coaching staff is awesome. In particular, major props to the head coach, Jonnie, who is really kind and enthusiastic. He makes me feel like more than just a number walking through classes, and he always helps me adjust as I am working to get my fitness level up. OTF is an intense workout, and it is not always easy to get myself motivated to go, but I am already thinking about upgrading my membership to go more often because the workout I am getting is truly stellar. Finally, I don't know if it's because enrollment is down due to the pandemic, but I have never had to get on a waiting list to join a class. I always am able to get into any class, including my ideal spot of 6:15am, and these are not even full.
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October 2021 by Anthony Arteaga
Aurora is da bomb!!! Loved her energy and to be honest the entire staff was perfect. I'm addicted and bye bye gym membership hello OT!
