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January 2024 by Katie C.
I needed a new battery and O'Reilly was recommended to me. The store associate, Totong, assisted me. He was super knowledgeable and showed me my battery options. He did not try to upsell me which was a refreshing surprise. He also quickly installed the battery and ensured it was working. The battery installation was free! I was very pleased and now know that I don't have to go to an auto repair shop to get a battery with labor and a premium built into the price. Hopefully, I won't need a battery again soon but if I do, I will come back to O'Reilly.
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November 2023 by Stacey Abel
This is the best auto parts and service store I could ever imagine. They consistently exceed my expectations, not only with their inventory, but with the friendliness and professionalism of the staff. I’ve observed it start at the top by the way the store manager treats his employees with respect, mentorship, and teambuilding. It’s so rare to observe an operation like this these days, but this is my go to place because of it.
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November 2023 by Glenn McMullen
They replaced the batteries in two keyfobs quickly, saving me a trip to the dealer. Well done!
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November 2023 by Lucas Barr
They know what’s up at this location. Very chill and helpful
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October 2023 by Rosie S.
I was in Austin for a training session the week of 10/23. On my way to dinner on 10/26 I was informed by a Good Samaritan next to me at a traffic light that my passenger brake light was out. I thanked him very much. I stopped by O'Reilly on my way home on 10/27 and purchased the brake light bulb and asked Ed if he could install it or if I can use his tools. He was very accommodating and installed the brake light bulb. Thank you very much.
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October 2023 by Laura Weiss
Al went above & beyond and helped me install a new light bulb in my car. Thank you so much!!! :)
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September 2023 by Stephen Donald
Excellent experience on a battery test and install of a new battery by someone who knew what he was doing.
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July 2023 by Rolando
Very friendly people and they helped us install the air filter we bought. Shoutout to totongo , hopefully I spelled that right!
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July 2023 by Kayla Williams-Dinardo
Totong was so helpful and knowledgeable. Excellent service!! Thank you!!!
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May 2023 by Angela Huston
Excellent customer service! Bravo guys! ?Always in stock and store is well organized.
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April 2023 by Jesse A Sepulveda I
Employees were very friendly and helpful!
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March 2023 by David Pluff
Just a well managed store...always knowledgeable about troubleshooting advice ....the manager gets outside and goes beyond the call of duty...helping customers to get back on the road...hats off to a well maintained store and a great team of employees....
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March 2023 by Mady Rathmell
Extremely helpful and kind. Went above and beyond to help me out with an issue I could not figure out.
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February 2023 by Brad B
I had an issue with a stripped oil pan plug. Came into this O’reillys and was helped out by Clarence. Awesome service! He went out of his way to suggest various solutions and found the one that would work best for me. Thank you!
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February 2023 by Dana Jenkins
Fantastic service! I bought brake light bulbs, and then they installed them for no extra charge
