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March 2024 by Joanna H.
I traveled with a friend from San Antonio to Austin this weekend. While in Austin her check engine light came on and her car wasn't running as good as usual. We went by O'Reilly Auto Parts in Austin on Lamar Blvd and they were very helpful! They came out and were able to tell us it was safe to drive back to SA. Very thankful for their help and at no charge.
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January 2024 by Rob Higgs
They need more staff, like so many businesses do.
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January 2024 by EG Clark
Really helpful staff. Came here for a tricky install and Michael helped me find the right product and install it in the freezing cold! Super grateful for this staff.
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January 2024 by arthur arcuri
Great!
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January 2024 by Lisa Foy
We ran to this location after jumping my car to check the battery & hopefully replace it. My car is a unicorn and so is replacing the battery it seems. There’s even a notice that says “difficult to install”. Gladys Thomas worked with us relentlessly to get it out (after battery acid all but destroyed the terminals) and replace with a new one. She definitely took one for the team as we were all bewildered on the game of Tetris my car was beating us at. It was hot & very frustrating. She never got annoyed or said screw it & go inside to get someone else to help us. She refused to take a tip she very much earned. A great, helpful, & true asset to this store!
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December 2023 by Joe Nanus
Great staff very friendly and professional, helped me find what I wanted and gave insight to the good, better, best of the parts I was replacing. Truly appreciate this store and how they truly embrace customer service!
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November 2023 by Benjamin Nativi
Good service both times I've been here.
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July 2023 by John Dubois
Elton was very helpful and knowledgeable about our dead car battery. Thanks!
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July 2023 by Dean
Super friendly staff, knowledgeable and helpful. If they dont have the part your looking for, they will find one from another local O'Reillys.
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May 2023 by Kimberly Lewis
Avoid this place at all costs! I went in for a new battery and the tech Michael replace it and now my car (that has less 75K miles) has electrical issues.
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May 2023 by Tony Saenz
The world needs more people like Glenn.He helped me diagnose the issue. We tested the battery and it turned out that my alternator was bad.I barely had enough money to buy the alternator. So I went on YouTube to find a tutorial, this would be my first time replacing an alternator. My only option was to fix my car there in the O’Riley’s parking lot. So I got to work.Halfway through the job I got stuck and almost gave up (the YouTube videos were poor quality) but Glenn offered to give me a hand. He was so willing to help. I felt like I had a coach in my corner. After I got back on track I completed the rest of the steps and I eventually finished the job.I can’t believe I replaced my own alternator! I just saved $200. Glen also saved me more money by offering to lend me a tool I needed, O’Rileys has a bunch of tools that you can borrow.Since then, I’ve been driving the car around. I’ve driven it for over 50 miles. Ive definitely started and stopped the car at least 15 times. It starts just fine, it drives just fine. It’s safe to say the issue is resolved.Thank you Glenn for being so patient, professional, generous, knowledgeable and most importantly willing to help me out. We appreciate everything you do.(Give this guy a raise!)
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March 2023 by Mark Stevens
No change in review from last time with this location. Great service and friendly staff. I’ve come in quite a few times over the years, needing a light bulb part or some other item for my Jeep Wrangler. They were always able to help me find what I needed that made for a quick store visit!
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March 2023 by Joseph Patten
Excellent service very helpful and willing to go the extra mile to help customers with their automotive needs...Good crew of workers in this store!!
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March 2023 by Guy Andre
David was a huge help! He went above and beyond. This is the best O'Reilly around. Make the drive and skip the other O'Reilly locations.
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March 2023 by Jacob Lugo
Jesus was a lifesaver! Went in with a dead battery and not only was he quick and efficient, he was also very open to any questions I had! Certainly returning to this location!!
