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February 2024 by a rob
Do not get your rotors turned here. They charge too much and the rotors got warped not long after bedding the pads In properly!
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January 2024 by arturo suarez
It's my favorite store that I go to all the time.
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January 2024 by Robbin Dexter
Excellent Store was clean and employee 's good attitude ???
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December 2023 by Ben Stil
Outstanding 5 stars.Fast and competent, unlike the nuckols crossing location.
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November 2023 by Kenzie K.
Cody was very helpful and knowledgeable with all our needs. If he didn't know something he found someone who did know to provide context. He also helped us to get the best deals on what we purchased. Thanks Cody!!
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November 2023 by Rena D.
I came to O'Reilly because my turn signal light was out. Alex spent about 15/20 minutes replacing it. Super helpful and patient, I am so glad I stopped in.
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October 2023 by Amanda Rhodes
Great customer service excuse this but I don’t know his name but the gentleman missing an arm was awesome!
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September 2023 by Mason Andrade
Came into Oreillys with a dead battery and was having issues locating the receipt. Jose from the Stassney location was on it! He was extremely helpful and asked that I reach out to the original store to see if they could further assist.I then called the store the Oak-hill location and talked to an employee by the name Jose who was extremely rude and disrespectful refusing to help me in any fashion ( mind you all in front of the sales rep that asked that I call them for further assistance).After several attempts, I requested to speak with the manager… Turns out he’s the store manager( but not really.. more like the assistant) and decided to get loud with his tone while still being disrespectful explaining to me that policy is policy and that I was pretty much out of luck.Shocked by how I was being treated, I threaten to call corporate.Jose then makes a vulgar comment and said call them *phone hangs up*At this point, I’m shocked, Jose from Stassney is in disbelief…. and that’s when Carlos jumps in ( hopefully he’s a manager… because that guys a LEGEND).**He’s like I got this - flips through a couple of screens, locates the transaction and is able to provide the exchange for my battery free of charge. Now that’s customer service!!!!Carlos and Jose from Store 705 W Stassney you guys rock and deserve a raise!! Thank you for treating me like a person and saving the day.
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August 2023 by Kevin
Every single time I called this Store the Employee's answered my questions . Very Professional, all the way across the board.
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August 2023 by Yanni Yanni
Best Best Best! Carlos helped me install windshield wipers and gave me an engine light diagnostic and some important info and referrals. Best automotive place ever!
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August 2023 by Liz Love
The sales rep that helped me was very knowledgeable and had a great attitude
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July 2023 by Maritza Viera
I called and asked if they could help me with the battery, I am 33 weeks pregnant and had bought the battery at another place “who I asked of they could help” they brushed me off I called spoke to a gentleman named Jose he won me over by reassuring me and letting me know that they will definitely install the battery. So I returned the battery I had just bought and went to them and in less that 30 minutes my battery was I. And my car was working beautifully. They have the best customer service and they are all so kind! 10 out of 10 would recommend this location
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July 2023 by Robin Dykema
My boyfriend's car battery died and he was able to buy a new battery and get it installed quickly. They were well staffed.
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July 2023 by Rebecca Rainwater
So so helpful, changed my battery for free, everything took less than 5 minutes. The absolute best.
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May 2023 by Maria Dorsey
My day went from horrible to great - my tire went flat extremely fast after running over a pothole outside of this O'Reilly and having an issue with not having the right tools to change it. We called to see if there was any way possible someone could help and Jason came to the rescue! He went completely out of his way beyond his scope of work and provided top-notch customer experience & expertise the entire time. I will be going back to this O'Reilly every time as they not only hire people with top-notch car expertise, but also just genuinely good people
