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February 2024 by Allan Simon April
Had the battery I needed
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January 2024 by Tommy Tuerck
Very helpful and nice
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January 2024 by NettersTX1
This store has plenty of auto parts and their sales people are friendly and very helpful.
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December 2023 by Terry DeLacey
Assistant Manager Yair was extremely helpful with purchasing batteries at this location.
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November 2023 by KALLME Stevo
Store sucks they never answer the phone
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October 2023 by Antonio Nova
Needs customer service training for the managers
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September 2023 by jackie johnson
Representative who helped me had excellent customer service made my shopping experience great first time ever in the store where I was actually greeted and thanked wish I would have wrote his name down he was in his twenties I believe and had jewelry around his neck.
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August 2023 by Avery Rider
does not "install bulbs other than headlights" or "work on ford escapes" when went in for brake light replacement
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March 2023 by P Harvey
I went in for a diagnosis on my vehicle, March 13th. A manager performed the diagnosis, told me what parts I needed to make necessary repairs per diagnosis. Thought he ordered the parts, come to find out the day (today) of he thought I only wanted a quote. ?REALLY???? I want to fix the problem, have a mechanic all lined up, called and they were very rude (terrible phone etiquette), because I am thinking the parts were in because the manager told me, all would be in on Monday. Today Monday March 15th...
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January 2023 by Lyndon Knotts
They always take care of me when I go there I'm heading out no matter how busy they are
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August 2022 by Panther Mom
Popped into O'REILLYs in Springdale at lunchtime for brake fluid. There's "always" several customers in here. But today it was just me and the guys! I described my car and what I needed, and one Tech zoomed down an aisle and grabbed a can for me! I got what my car needed, paid for it, & was out in three minutes. As I told the room, I like it here because they know their stock and their shop, and they always want to help. I believe that several of these Techs (men & women) are also car hobbyists. Because they KNOW what they sell, and why. If you need advice. Ask.Thanks!
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August 2022 by Derpy _ Gamer13
I ordered a serpentine belt for my truck. I was at the store trying to put it on and I couldn't do it on my own so one of the employees there came outside and helped me get it on! Truly amazing it wasn't in there job description ? but they went out of there way to help that's above what's expected of them. I would highly recommend this store to anyone. They are an amazing store!
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August 2022 by Mikkayla Guillett
My battery died due to the heat. I was conveniently parked at H‑E‑B so I ran over and asked if anyone could help by giving me a jump. John was quick to help and get me on my way. I now realize that I need one of those portable jumpers that he used to help get me on my way.
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August 2022 by Paige Davis
They're fine, but don't even pretend to try and answer the phone. They might as well not have one.
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June 2022 by Lillie Griffin
The WORST oreillys EVER got the parts wrong so many times I quit my husband went in and the had no customer service at all my wife comes in and they scatter angel said his works our all lazy they dont ask how can I help.you nothing I would never send anybody there the black guy with dreads doesnt do anything cussing and everything they act like it's there business and dont care there ALL soooooooo LAZY.....
