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March 2025 by Dan Gardner
Today I had problems with the electrical system of a rental car at the Waffle House right next door to this O’Reilly location, which was a lucky place to run into an issue. Ernesto took the time to come out and take a look at the vehicle and found the issue - the rental company had left some screws loose in the vehicle that prevented it from having a consistent electrical contact. He was very friendly and fixed it up and got me back on my way. Very grateful he was able to keep me on the road during a vacation!
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January 2025 by Ernie Morua
Service there is GREAT. The staff is polite and get you what you need promptly.
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December 2024 by noe rojas
They are supposed to close at 10 pm, the staff hid when they saw me trying to enter at 9 pm, the day is 11/17/2024, I hope they come to improve this service, or renew the staff, which is doing damage to the store
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December 2024 by Ronald Aparicio
Good service, I got everything I needed and the 2 people who helped me spoke Spanish which was of great help for the advice. 10/10
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November 2024 by Jocelyn Kay
Shout out to Jeremey, he went above and beyond to help me diagnose my car. Solved my problem so fast. Honestly, kid needs a raise. This is right by my place and the employees here are amazing.
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November 2024 by Johnny & Lucky Luciano USMC Never Retired
KickAss team!!! The very first time I have been to this location and the staff were outstanding. Friendly, helpful and dedicated to your concerns. Semper Fi!
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October 2024 by Randy Viera
Keep your receipts to anything with a warranty because the employees are cashing out my warranties. I bought front & rear brake pads & rotors last year with lifetime warranty on pads & 2 yr warranty on rotors. This this morning I called to do warranty swap on my brake pads but the employee said that I didn't have a warrant on my pads, but luckily for Mr my wife keeps ALL RECEIPTS even for my brake pads & rotors so I go up to O'Reilly's located on 12308 Dessau rd. Austin,TX 78754 & showed them my receipt & the guy finds my warranty but says that I had cashed out my warranty, so I tell him if cashed my warranty them why didn't it go back to my card if it was a credit card purchase? He then clicked further to show me that even though I purchased everything thru my credit card the warranty had been given back in cash. Do not purchase from this location as is run by a bunch of CROOKS
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October 2024 by Cory H
This location has one of the best staff in the Austin area
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August 2024 by Antonio Johnson
Nice location that is never too busy so I can get in & get out fast. The employees are perceptive.
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July 2024 by Tabitha Gonzales
Ro & G were absolutely amazing today! Both were extremely knowledgeable and went the extra mile to help me out!!! I will continue to go to store 4680 in the future because of my experience today :) If I could leave 100 ⭐️ Stars I would ♥️ Thank you again!!!
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June 2024 by Gonzalo Gomez
I went to pick up some parts that i paid from another store, and the manager was very rude. i showed her the ticket and she kept being rude. i was mad so i asked for the manager, curiously, she was the manager, so i asked for the general manager, it was funny, because she said she was also the general manager. I confronted her and told her that she needed to learn how to treat customers.
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June 2024 by Adrian Chapa
You lol be in here forever waiting for someone just to check you out. Slow slow slow slow if you ain’t in a rush and you got about a week to spare this is the place to get your parts.
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May 2024 by Frank Mejia
They tried to say my battery was bad , when whole time I knew it just died on me lol ... got home & turned car on like nothing , yet they tried making me buy a new battery
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May 2024 by Norma G Chavez
Great service
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April 2024 by jeanette matthews
Manager just helped me save thousands of dollars and wished me a Happy Birthday! I love the energy from the team there helping people with a positive attitude. I wish I got the manager name the lady manger that help but will update this post!! 10stars tho!
