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November 2025 by George L. Bischof
I had been meaning to buy a down jacket for several months, and when I saw the Patagonia on Congress Ave., I ducked right in. The service was outstanding: I got to try on several sizes in a few different styles, and I got thoughtful guidance on color issues, because I don't see color well. Great selection of styles and sizes; patient, attentive staff.
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November 2025 by Shaun Cassells
Great staff and warranty
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August 2025 by Will
Very big store and extensive selections . Service was spot on and friendly.
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July 2025 by Charlie Lipthratt
Very helpful staff at finding sizes in their system and having them delivered in another city.
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July 2025 by Peter D
Great staff and cool building history!
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July 2025 by Nestor Santana
I brought in a few items that I purchased from Patagonia a long time ago, one about 17 years ago, for repair. They repaired the items and then shipped them directly to my residential address. Posting to encourage others to both buy at this location and to consider the value that is delivered by this brand: they're serious about the lifetime warranty.
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June 2025 by syd crab
Jessica is amazing and the customer service is unlike no other!
Brought in my 10 year old black hole style messenger bag that has been thru mountains and all across the world after being informed that I could bring in old bags and get them repaired.
They were not able to repair it exactly the way it used to be so they offered me a credit to buy a new bag.
I was able to get something I loved and I’ll never forget how she went above and beyond.
This location is fantastic and Jessica made my week! I’ll never buy from another company for my gear again :)
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June 2025 by Nathan Dahms
Great store and helpful staff.
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July 2024 by Marco Morales
Excellent!!
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July 2024 by Derek Labian
This Patagonia store has an uncommonly large selection compared to most I've visited. As with all Patagonia I've been in, the staff was friendly and super-helpful. There was a good selection of summer, winter, technical, casual, and non-heavily branded clothing (for those who don't like in-your-face branding). If you're in the area and you like Patagonia as a brand, this store is worth a visit.
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July 2024 by Easton Dillehay
It’s Patagonia. Ya know it’s gonna be freakin’ awesome.
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July 2024 by B Good
Able to take care of my issues
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June 2024 by Collin Flynn
I’m honestly never gonna buy shorts from another place ever again. I had these shorts from years ago that over time got stained and more recently ripped and I went in to see if they could repair it. The guy recommended I get it replaced because they were in rough shape, and he replaced it for free! I had heard about repair or replacements, but I had no idea it’d be that easy. Patagonia is my go to for clothes for life. Thanks guys
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May 2024 by omer haciomeroglu
Very attentive and thoughtful staff + great lifelong lasting products.
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April 2024 by Kevin Wang
Great Patagonia store - very knowledgable and friendly associates.
