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March 2024 by ADAM STANLEY
Super friendly. Super helpful. Great delivery support. Reasonable prices and good selection of things for your pups.
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February 2024 by Sarah Russell
We've love this shop! The staff are always friendly and so helpful with any questions. We made the shift to a higher quality ingredient food on our first visit and have seen both our dogs energy increase. Our 11 year old acts like a young pups again and our 4 year old has less skin issues and irritability. Thank you PoC Team!
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February 2024 by Dawn Williams
Staff is so helpful! Selection is great! Always have great coupons and incentives.
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February 2024 by Rachel Hengst
Paws is my favorite pet store in Austin…and maybe anywhere. The employees are knowledgeable and helped us move our pup to a better food for her health. Their treat selection is a dog’s dream, particularly the pet friendly froyo! We also use their dog wash station regularly - good wash products, always fully stocked. Highly recommend this local spot!
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February 2024 by Alixe M.
Paws on Chicon is my favorite pet food store ever. The owners Tim and Keith train their employees so well that each employee is extremely knowledgeable and can answer questions knowledgeably. I have two Australian shepherds, Annie and Cooper, that I hope live a very long time, therefore I strive to be as educated as I can about their food and exercise. Keith and James are my go to people when I have questions or if my dogs are having any kind of issue. They always know what to suggest and why. I have a puppy, Coco, that I will be sending to my brother, Harreson, in Panama. Harreson wanted to be sure that Coco is on a good, healthy, raw diet. My brother called the store in order to get info. about different foods for dogs. Keith spent a lot of time helping him and suggesting products that would be good for the puppy. My brother was very impressed with Keith's knowledge and awesome customer service. Keith even recommended products that they don't carry as they would be very good for the puppy. I want to also say that, in general, breeding dogs is not something they support at Paws on Chicon, as there are a lot of dogs in shelters who want and need a forever home. In spite of that, when Annie and Cooper had a litter, they were so kind and helpful to me and guided me in best decisions for the puppies. There are so many great things about this store but my favorite thing is that they are not trying to sell you products just to make a sale, instead they want to be of service to the animals and their owners so they can live their best lives. If you've never been to the store, you have to go!
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February 2024 by Ej Wilson
Best pet store ever! Amazing selection, awesome staff, great rewards program. You can't go wrong shopping here.
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February 2024 by A
While their cat section may look small at first there are a ton of great choices and they have great high quality products. I always purchase the Primal nuggets for my cat. Love shopping small and supporting this local business.
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February 2024 by Aaron Reed
Keith and the staff at Paws on Chicon are incredible. I had been in when they first opened and liked the place, soon after we had moved and it was just a little too out of the way (we moved far away). So I was happy when they opened another location near my on far South Congress. We have two dogs, one who is allergic to everything. Stomach troubles and hotspots turned lesions kinda trouble. Keith and the rest of his amazing staff listened to everything we had to say about her and from there offered up advice on change in diet, and actually backed this up with hard, easily verified, evidence. I had been skeptical right up until our dog suddenly had poops that could be scooped and hair that was growing back.We shop exclusively at Paws these days. Between their incredible knowledge, attention to details, and eagerness to help I just couldn't imagine going elsewhere. They also have savory Fro-Yo. What's not to love?10/10 would & do.
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February 2024 by Paco_the atx_doodle
Paws on Chicon is the best store in Austin. Keith can help you with food issues and recommend you only the best available food for your pets. This store has the best toys, best supplements, best raw frozen food, and the best treats because I’ve tried them all. And the BEST FROYO IN TOWN. I even take the Froyo 596 miles to El Paso for my dog friends. So go try them out on their Chicon location or on South Congress location. This place is Paco Approved!
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February 2024 by Julie Laursen
My cat is a picky, carb addicted diabetic who only ever wanted to eat dry kibble. After he got diagnosed, I picked up some of their recommended food and after a few cans, he finally decided to try it, and ate it all. It's only been two days and his whole palette seems to have changed. I just fed him some rotisserie chicken, which he'd never touch, and he ate it out of my hand. Only one day at this store's recommendation has seemed to change his mind on protein!
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February 2024 by Becca Chang
If you live in East Austin and are a pet owner… this has to be one of your favorite neighborhood establishments. Whether it’s your basic pet food needs or a special (healthy) fro -yo treat for your pup that isn’t full of sugar — they nail it with their selection and knowledge. Thank you to Tim, Keith and team for providing quality pet products at great prices.
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January 2024 by Andrew Fuchs
While they didn’t have the exact leash we needed they offered to order it and suggestions on where to find it. Always have high quality products and friendly helpful staff.
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January 2024 by Nancy Meara
I am SUPER picky about pet stores and Paws on Chicon met and exceeded expectations. Whenever I’m on vacation, I love to visit local pet stores and learn what’s popular in the area. I was thrilled to see that they carry only the highest quality of pet foods and have a wide variety of novel treats and chews (it’s SO hard to find kangaroo/crocodile). The staff was super nice/knowledgable and made my nervous pup, Yeti, feel right at home. Her favorite part of the experience was the doggie fro-yo with goat cheese topper. Having the toppings variety is such a cute idea! Hoping to return to try out the bath before we travel home.
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January 2024 by Cara Hayward
The absolute best pet store. They have everything, care SO much about their customers (animals and human!) and fair prices! I can’t say enough amazing things about this place.
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January 2024 by Thomas Fackler
It is impawsible to relate my experiences.
