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February 2024 by Vanessa Pina
This is a special place! At any time of the day I have walked in ( even when I cut it close to closing) I am greeted with a welcoming friendly smile and a helping hand. I NEVER feel rushed and I love that the employees take the time to answer any questions or even take items to the front to hold for you so that you don't have to carry your items around the store. It's so refreshing to walk into a store and have a consistent level of customer service each time! It's always organized and clean so things are easy to find. If you want to shop in confidence to ensure that you are buying good quality products then you MUST shop here! Paws on Chicon is a true Austin Gem!
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February 2024 by Jessica Oliver
Two thumbs up
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January 2024 by danny brosius
Great store for your pets
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January 2024 by Ross
Quite possibly the best, most genuine, and caring pet store and staff ever encountered. Thanks for being so professional, thoughtful, and helpful!
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January 2024 by Jeremy Chance
Better local option than Tomlinsons, better customer loyalty programs and prices, more willingness to help, and a more upbeat vibe. I appreciate the products and prices, service is a bonus!
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December 2023 by Toni Renee Martinez
This pet store is the best in Austin
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December 2023 by Kenaniah North
Love this place so much! ?
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December 2023 by Andres Guerra
First time here today and everyone was super helpful and even helped me out picking new food for my doberman thats a very picky eater. Bathing her here was also pretty smooth and i had no issues since shes a good size.
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December 2023 by Nici Marshall
I have been coming to this store for a while now and really enjoyed it, up until today when I brought some treats in to exchange and when I simply told the person behind the counter that it chipped my dogs tooth, like I wasn’t even mad about it I just wanted to get something else he liked, he was EXTREMELY RUDE and basically sarcastically told me I was wrong. Like fought with me about it! Turns out he is the OWNER of the store. I’m shocked and appalled that someone would act this way when they are the owner towards a customer. Taking my business for my two dogs elsewhere.
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December 2023 by Gracen Bivens
This pet store is great! They have 2 private stalls to self-wash your pup—this is huge for our anxious girl. This was the easiest bath she’s ever had. They pre-mix the shampoo and have options for hypoallergenic, de shedding, and itching skin relief shampoos AND a conditioner. They have everything you could need including brushes, a pet blow dryer, towels, and ever ear wipes! The people who work here are so nice and helpful. They have cat/dog froyo—they rule!
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October 2023 by José Domínguez
We just move to a new place and it’s great to have a Paws near us. We tried the self dog-wash stations on this location for first time and our Siberian Husky just love it. The staff made us fell very welcome. Definitely recommend
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October 2023 by Cody Loos
We helped Saving South Texas animal rescue for the paws on chicon event. We had a great time and helped some animal lovers find a furr-baby! This is the first year we had a booth setup but our 3rd time attending.
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September 2023 by cws1184
Great local pet shop, high end stuff so it's more expensive than your big box stores but you get great service and high quality products. We recently adopted a dog so we took advantage of their adoption special. They have everything you need from food and treats, to supplements, toys and harnesses; they even have dog wash stations with all the supplies! Stewart was very helpful is all my new puppy questions. Definitely recommend.
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September 2023 by Sarah Villanueva
Always a great time taking in my dog for a bath & health needs! Their self wash system is easy to use and so convenient for our big boi. The owner is a pet nutritionist and I appreciated their guidance on moving Chico from kibble to better feeding options. Plus their froyo options make for a great treat during this Texas heat. We love our local pet store ?
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September 2023 by Tiffany Hudson
This is the cutest pet shop l've ever been to! I heard they serve doggy froyo, and just had to come by and the store did not disappoint! When I walked in with my pups, I began walking around to explore with them. Two staff members approached me to ensure they could provide me any assistance I needed. They made me feel very welcome, and they were so kind to my fur babies. I went home with so many cute goodies for my babies. My favorite thing about this shop was their meat bar. My dogs LOVE chicken feet and chicken heads, and I'm so happy to have finally found a shop close to home to pickup their goodies.They also have interesting pieces for your pup to enjoy like crocodile feet! I also thought their bakery area was so cute. They have the most adorable biscuits, designed to look like a variety of things like pizza, pie, etc. During this trip, I got both of my pups a cup of froyo with beef and liver topper, chicken feet, chicken heads, crocodile feet, and four bakery treats designed to look like blueberry pie. I highly recommend coming to this local small business for your pet needs! Plus, if you become a customer they have a loyalty and rewards program :) Doggy froyo is only served Friday-Sunday!
