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April 2024 by Courtney Johnson
I love this place!
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March 2024 by RICHARD HARTMAN
Awesome dog bath, Lucy loves it every time!
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March 2024 by Joe Usry
Chatted with Eliza, about buying a ferret and she was very knowledgeable and I'm going to see her personally when I come back to order my new pet!! she's the bomb!! Look forward to doing business with you again!! ? Thank you Eliza ??!!
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January 2024 by Madi McAdams
This is a great store! I like that it’s locally owned. The prices are comparable to other pet stores but they have lots of sales and a rewards program. I’ve been buying everything that I need for my cat there.
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December 2023 by linda jackson
The people here were very friendly and helpful. I love the dog washing station. And the fact that it's walk-in makes it very convenient. So much easier when you've got a dog that's not exactly happy about having a bath. Better lighting would definitely add to the appeal. It just seems kind of dark and dingy. Reminiscent of an old hospital with green walls. Other than that it's a wonderful store that could benefit from better lighting and a fresh coat of paint.
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November 2023 by Shari
I'm reviewing again and added another star. The staff is always friendly and they have a good selection for a smaller space. I'd much rather shop here than any of the 'big' chain pet stores.
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October 2023 by Mary S.
Great prices, friendly service. We also found out about a pet called a tagu and snake they rescued - how cool of a store! They take it on walks to HEB!
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September 2023 by Chris Schulman
Great store. My cat is picky about her food and I've tried one brand after another. Pet Supplies Plus has pretty much every brand and there's still a few left before the cat is out of luck.
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September 2023 by Matthew G
they at least carry more brands than HEBThis location is a coin flip, will I see both counters available for checkout and get in and out quickly, or wait in line while a disinterested employee distracted by their co-worker struggles through a transaction in a disorganized mess?This spot is closer to me than 183 but the disparity between them often has me driving to the other.I don’t like leaving these kinds of reviews, but this experience hasn’t been a one-off. Even now I’m waiting for an online from yesterday for “in stock” items to complete…
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September 2023 by Josh M.
Very helpful and informative ! Love their great selection. Our dog is in love with their baked goods.
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August 2023 by K I.
I don't typically write reviews but here goes: This store has certainly gone downhill in the last few months! While once a pleasant store to enter, it now appears cluttered and uninviting. Aisles are not well lit and the ambience is dark. It seems a bit like shopping in a warehouse now. The worst offense, in my opinion, is that small animals are in individual cages sitting on the floor near the front door and are exposed to drafts from the opening and closing doors and are easily approached by large and small dogs alike that are shopping with their owners. The cage openings are easily accessible to anyone who chooses to open them. I feel terrible for these small animals (ferrets, guinea pigs, etc.) who stress easily and are terrified each time a larger animal approaches thecages and takes great interest in them (barking, sniffing, pawing) until the owner pulls them away. In my opinion, the people that manage the store seem to have little regard for these animals. I discussed my concerns with one of the cashiers who was friendly but said that it was management's decision to have the animals there. As long as people support this practice at the store, the less likely it will ever change.I am moving on to Petsmart and Petco where the weekends are filled with animals who need homes and so much support is given to animals in need through Petsmart Charities and the Petco Foundation. I hope people reading this will consider doing the same.
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August 2023 by Adrian
I love taking my dog here to get baths, I hate doing it at my apartment. So messy and it’s cheap when you buy the punch card! $35 for 5 baths. A single bath is $15 (expensive so I’d recommended the punch card) My only complaint is that I wish the dog bath was more organized and cleaned in between dogs. Tub can be dirty and they sometimes don’t have enough soap. I usually bring my own
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August 2023 by Kathy R.
It was only about $30 for a punch card for the self-serve dog wash, which is a steal, and we're excited to come back to use the rest of the punches! There was only a short wait, and they have absolutely everything you need for a good doggo wash experience-- including a high-velocity dryer which is a must as any double-coated dog owner knows! They also have a great selection of dog treats for post-wash, which is always a plus. We'll be back to use the rest of our punches and we're glad to have this place close by!
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July 2023 by Glenda Nickell
I called on Tuesday, July 4 and spoke to someone and asked them if they were open. They told me they would be up until 3 o’clock so I made a trip out here. I got here at 2:20 and the doors are locked and a woman came out and I asked her if they were closed and she rudely said yes the website and the door both say 3 o’clock ! I guess I didn’t feel like working today completely unprofessional! Several customers came to the door looked at the sign, then lookedat their watch, shook their head and walked away. I hope you guys lost a lot of customers today completely unacceptable. I will never come here again that’s for sure.
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May 2023 by g m
They are very knowledgeable courteous and couldn’t ask for a better crew!! Great job pet supplies for hiring the best! We will always go there! Thank You!
