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February 2024 by Chanel T
I took my daughter for birth control and they don’t accept TWHP. I asked for assistance and they tell me she would have to be self-pay because they can’t provide “assistance” since she received a form of Medicaid. The only explanation the clerk provided was “we are in a law suit with Texas Medicaid” so basically my daughter can’t get assistance. Because of this I will NEVER donate to PPH again. In 2023 alone I contributed $3500 so that young women are able to get these services. HORRIBLE EXPERIENCE
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February 2024 by Shaina Stotts
I had to come to this office for an OBGYN apt, and goodness this is the best place! First I dealt with Madi with check in, such a delightful woman. Seriously she is so nice. I can’t say enough good things. Unfortunately we had some insurance hiccups that Nicole, the manager, so kindly stepped in and solved. She took the liberty of contacting my insurance so I didn’t have to to get everything sorted. She is the epitome of a great manager!! Sofia, the RHA, called me back to run all of my tests and blood work and literally let me ask every question under the moon! She was so kind and patient and I appreciate her so much. Lastly, I had Kara as my doctor and SHE DESERVES A RAISE!!I didn’t feel rushed, she calmed any nervousness I had, listened to any concerns I brought, she did everything necessary to make me feel like I chose the right place. Kara truly you were the cherry on top of this whole experience! 10/10! Will 100% be coming back!!
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February 2024 by Ziona Debbie Rodriguez
From start to finish, this was a supportive and positive experience. The staff was kind and so considerate of my circumstances and finances. They were clear and straightforward, which helped me feel calm and heard. They did their best to get me financial aid all while being entirely underfunded. I am beyond grateful that this clinic exists. It gave me the results that I so desperately needed and treated me with respect and consideration. Thank you to the staff and doctors for all you do.
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November 2023 by Chelony Jones
They are under new management & they refused services & the pass when I went to them they never refused services I am lost for words
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October 2023 by Kristen Nyfeler
The staff is very kind, but my visit was a nightmare. Two hour wait on a Sunday afternoon. Two of the staff tried to draw my blood including the NP and were not able. Then the annual exam, the NP could insert the speculum in the correct place and kept taking it out and re-inserting in. At this point, I was just trying not to cry. It’s hard when you lose insurance and you cannot go to your normal DR. When I finally got to my car, I cried my eyes out. I am scared if I have to go back.
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September 2023 by Cassidy Jenkins
Everyone here is very kind and listens intently. No judgement of any kind! They clearly just want people to get good care. I've had a better experience here than at a "normal" OBGYN. No frills, just care.
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August 2023 by Nikki Richardson
Thank you so much for treating me like a human!! You listened, heard, and helped. I will be coming back.
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July 2023 by Rose Elena
They turned me away and wouldn't even let me see or talk to the doctor. I've been turned away from the urgent care to go to the ER, I've been turned away from the ER to go to a doctor, I've been turned away from a doctor to go to planned parenthood. Really let me down, I'm feeling really hopeless for ever receiving care in Texas. Whatever laws are in place to prevent care to women is messed up. I just need to be looked at by anyone. Just glad they didn't charge me. All they did was refer me to a doctor who's been retired for a long time. 0 other recommendations or care.
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June 2023 by Mary Elliott
I was blown away by how sweet and attentive the staff was during my visit. I mentioned I have trouble getting blood drawn and the nurses were so incredibly nice. They took me to a comfy chair, brought me snacks, and talked me through the whole thing. I highly recommend this location! They made me feel so comfortable.
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January 2023 by S W
While the staff was kind, the experience was terrible. I had my blood drawn by someone who was clearly unfamiliar or scared of the process. She was visibly shaking while taking my blood, and I had to remind her to remove the band that cuts off circulation. I was so freaked out by her hands shaking while she had a needle in me. She was accidentally pulling my skin upwards with the needle clearly trying to steady herself from shaking. I have a large bruise forming already because of this.It ended up with them not getting enough blood, and I have to go to an external lab to finish testing. Blood work should not be offered at this location if staff is not trained to properly do it. Staff is incredibly kind, and it hurts to leave a bad review, but I can't in good conscience say this was an okay experience.
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January 2023 by the Moms and the Ols
These women are the best, I wouldn't have had access to OBGYN care if it wasn't for them.
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November 2022 by Millie chan
This is by far the best Planned Parenthood clinic I’ve experienced.The staff was so kind, helpful, and caring. My doctor was Abby, and she is incredible! She made me feel at ease, walked me through every step to ensure I knew what was going on, and ensured I was comfortable through it all. Getting a women’s wellness check is never exciting. I was nervous going in, but I left feeling productive and positive! I appreciate the attention to detail and care this place offers.
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September 2022 by Sarah Fraser
Masks do absolutely nothing for anyone and that has been proven over and over again. Here is an establishment that claims to be all about a humans right to chose and make their own choices regarding their own bodies. So why is this place that is beyond proud of letting us chose what to do with our bodies, but will force a mask be worn??? Sounds pretty backwards. Notice the photo describing how proud PP is about the right of choice and my body being mine.Hypocrisy at its finest!
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August 2022 by Aerianne D.
I am very pleased with my experience. Everyone there was very kind and made me feel welcome. I went in for an bc implant consultation and discussed my options. Made an appointment for the very next day and got it! While my doctor was inserting it, she was very gentle and explained the whole process to me. My appointment and implant was completely free because of my income! If you are low income and need birth control, come here! They will help you out.
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April 2022 by Courtney Langworthy
Amazing group of people here, they made me feel safe and comfortable and treated me with respect.
