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November 2023 by Karina P.
El mejor pollo de Austin. Great service and best tasting chicken Ive ever had!. Definitely recommend it and worth the drive!
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September 2023 by Maria F.
I have been to the Berkman location twice. Yesterday we purchased a family dinner. It was delicious! Included were pastor and asada (you can choose 1 or 2 meats)rice and beans both had good flavor chips were crunchy and perfectly seasoned salsas ( we liked the red but loved the green)LimesLOTS of corn tortillas ( wrapped in sets of 5)Onion- grilled and choppedCilantroIn a huge easy to transport box!Staff was so nice and helpful. Great news one of the nice ladies told me the Pflugerville location will open in two months!I almost forgot- the churros are !Last time I also had barbacoa which was delicious!
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August 2023 by Hector L.
Service is terrible, I made an online order and had to wait more than 30 minutes in the sun. They do not have any where covered to wait. The food is pretty good actually, I will not recommend this place to no one unless you want wait more then 40 minutes for a simple 1 entree order.
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July 2023 by Sandra S.
They were wonderful I place an order early and I was running late and ordered fries, which they made so they so kindly remade them for me again to have the fresh, great customer service
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July 2023 by Keisha A.
This company provides excellent service at an affordable price. The pina Agua Fresca was my favorite! The staff are professional, friendly, and loads of fun! You will not be disappointed.
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June 2023 by Tasha R.
Very flavorful chicken. Love fl Esther here when I am in the Austin area. The beans are great and the rice
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June 2023 by S M.
Stopped on my way to a Father's Day party and I was greeted and tended to immediately! Talk about customer service!!! The friendly and smiling staff were beyond welcoming, ordered my food and it was ready fast and piping hot! This was my first time eating here but I'm definitely coming back! Food was delicious and full of flavor and the chicken was so juicy and tender! Thank you Pollo Regio I'm definitely coming back !
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May 2023 by Alissa P.
Food is always delicious. I'm not feeling well so I ordered sopa. SO GOOD. Will keep pollo regio in mind when I need hood chicken soup
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March 2023 by Clint S.
Whenever we're craving some good simple tacos, we order from here. Their tortillas are clearly hand made and are delicious. Tonight we ordered the carne asada platter with their delicious rice and beans. For the first time, I noticed how much care they take to ensure that the food doesn't spill because all of the sauces and sides were wrapped in cling film.
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December 2022 by Katherine P.
Pollo Regio has become one of my favs to order Postmates from for 3 reasons:Their food is ALWAYS on point. I order the loaded potato, the torta and the half chicken -- all very delicious The portions are great and they have reasonable pricesThey never mess up my order!
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July 2022 by Frank T.
It's not often I give a rating like this, especially when first time trying a place. I am amazed at the service considering all the high ratings I saw for this place. I assume it was people who did not order delivery. I would have given it 1 star if it were not for the quick response I received from their corporate office, and since the Favor delivery person is also to blame. I ordered a bunch of food for delivery on a quiet Thursday afternoon. My wife wanted to try this place, since our go to chicken delivery place had closed after 5 years of great food and service. I am listing in detail what we ordered for delivery, as I don't know how someone, either the order preparer or delivery person, or both, could not review the order and see how many things were MISSING! And yet, I was charged for the full order.We ordered the following and below is what we got: 1 x Whole Grilled Chicken (1 x $24.99) = $24.99 1 x Charro Beans Large received 1 x Corn Tortillas 10 pcs NOT received 1 x Flour Tortillas 10 pcs received 1 x Onion w/ Habanero Small received 1 x Cabbage w/ Jalapeños Small received 1 x Salsa Habanero Small NOT received 1 x Pico de Gallo Small NOT recievedWe received the chicken, beans, and flour tortillas. No salsa, pico, or Corn tortillas. Plus they gave us rice. We did not order rice! When they say small for the Onion w/Habanero and Cabbage w/Jalapenos, they mean small. Not even a side. Chicken was ok. The grilled skin and flavor was good, but the meat dry, and the size, it looked like chicken on a diet of bread and water. 1 x Chicken Soup 1 x Chicken (1 x $10.49) = $10.49 1 x Corn Tortillas 5 pcs received 1 x Charro Beans Medium received 1 x Cabbage w/ Jalapeños Small NOT receivedMy wife ordered the soup. She is a connoisseur of this type of soup, and the only thing she said made it bearable was the two large pieces of chicken in there. They could have at lease de-boned the chicken. WE ALSO ORDERED THE FOLLOWING ITEMS BELOW OF WHICH NOT A SINGLE ONE ARRIVED. HOW DO YOU MISS THIS?1 x Stuffed Potato 1 x Mixed Meat (1 x $10.99) = $10.99 1 x 1/2 Carne Asada 1 x 1/2 Pastor 1 x Salsa Verde Small 1 x Add 1/4 Avocado (1 x $0.99) = $0.99 1 x Extra Toreado Jalapeno (1 x $0.39) = $0.391 x Regio Platter 1 x Carne Asada (1 x $14.99) = $14.99 1 x French Fries 1 x Flour Tortillas 5 pcs 1 x Salad 1 x Salsa Habanero Small 1 x Cheese Sauce Small 1 x Salad (1 x $2.69) = $2.69 1 x No Salsa 1 x Grilled Onions 1 x Large (1 x $2.35) = $2.351 x Jalapeño Pepper 1 x Pickled Jalapeno (1 x $0.39) = $0.391 x Jalapeño Pepper 1 x Toreado Pepper (1 x $0.39) = $0.391 x Guacamole 1 x Medium (1 x $4.38) = $4.38SUBTOTAL $73.04DELIVERY CHARGE $3.99SERVICE CHARGE $3.00TAX $6.02TIP $5.00TOTAL $91.05I called the restaurant multiple times, each time receiving an answering machine stating they were busy, and then put on hold. After 10 seconds of music it automatically hung up. How classy. I called and texted the Favor driver and no response. I could not even call Favor as the order was through the restaurant, but they used Favor. I finally submitted a complainT online and someone called me and apologized continually. They wanted to reimburse me for just the items missing, but as you can see there was more than just that. I would expect a place like this to comp the entire order, but had to convince them to give me $40 credit, and even then I had to get the credit in their app. So, I guess I have to go back to this place. I will order next time dine in at the counter, and see if they can recover from this.
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December 2021 by Stephanie B.
I love this place. Been coming here for years getting the whole chicken, making tacos with the super soft corn tortilla's and drowning them in green sauce. Mmmm. My husband got the carne asada taco tonight for the first time and those are definitely added into the rotation.
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March 2021 by Carlos Rodriguez
Good good good good good good good good good good
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January 2020 by Avery P.
This is our our go-to easy, cheap, fast dinner option. Having unexpected company? Just go grab a chicken and all the fixins for legit, delicious tacos that are as cheap as they are tasty. The chicken is an A+ but the beans are an A++. Maybe the best pinto beans in Austin? For best results, get extra beans. Otherwise you'll just be fighting over them and life's too short for that. Highly recommend!
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August 2018 by Sylvia Carrizales
Went to buy tostadas de pollo— the tostada was so soggy— I should of gone some where else and by the way those tostadas where PRICEY. We ended up eating the chicken by itself. Will not recommend the pollo regio
