Precision Camera & Video is a full-service photography and video equipment retailer, well-known for its extensive rental department, repairs service, photo lab, and a wide range of photography workshops and classes. The store is praised for its inclusive and understanding customer service, making it a welcoming space for everyone, including the queer and trans community. Customers have highlighted exceptional experiences with staff members like Ron, who provides expert advice and helps shoppers find the perfect equipment. He is recognized for his knowledge and dedication to ensuring customers leave with the right gear for their needs. Additionally, the beginner's photography class led by Tamra, nicknamed “Tamra The Camera Girl,” receives high praise for being informative, enjoyable, and accessible, making it ideal for novices. Other team members, such as Emily, have also been acknowledged for their outstanding assistance, going above and beyond to help customers find specific items. The staff's kindness and willingness to accommodate urgent requests, such as scanning old photos for a funeral, further enhance the positive reputation of the business. Overall, Precision Camera & Video stands out for its knowledgeable staff, comprehensive services, and commitment to customer satisfaction.
The absolute best customer service I’ve recieved anywhere! Shout out to this team for getting us the right gear when we needed it for our trip to Austin. Thanks so much! Will definitely be back next trip!
March 2026
Got my first 'real' camera. They were very helpful.
March 2026
Very helpful and smart professionals looking forward to coming back.
