-
October 2023 by James Moore
We bought a couch about 5 years ago from these folks. It needs some new cushions/fabric and Travis went above and beyond to help us. Highly recommend!
-
August 2023 by Candace Garcia
We were on the hunt for a bookshelf that could hold our books and vinyls. My husband and I have collected so much in the 8 years we’ve been together and truly needed something that looked great, could hold so much stuff, and be reasonably priced. After months of searching we found it and we knew it instantly when we saw it. Everyone was super helpful and friendly. Just super happy overall from purchase to delivery to finally putting our stuff on the shelf.
-
June 2023 by Howard R.
We just recently purchased a house in Austin and were so excited to visit Primitives hoping to find furniture/accessories for our entire house. As we were looking through the store, we noticed a couple of rod iron chandeliers that were actually made in Mexico. As Mexico is our second home, we were interested in where the chandeliers came from. The salesperson that we were working with was so kind, and told us that she would ask the owner. As we were standing there, she kindly asked the owner where the chandeliers were made. His exact response "I'm not passing that on" and walked away with such lack of respect towards his salesperson, or little care that customers were actually standing there. If that's how he treats individuals, much less customers, we prefer to spend our money somewhere else, which we did down the street at Louis Shanks Furniture.
-
February 2023 by Joyce Karagiannis
Great selection of quiality furniture.
-
November 2022 by Travis Mitchell
This is an excellent local furniture store. They have a large selection of beautiful items at fair prices. Service was outstanding, Travis was extremely helpful. We purchased an amazing table and it was delivered with care two days later. I highly recommend and will be back.
-
September 2022 by Elizabeth Adams
TRAVIS!! I cannot say enough wonderful things about this man. My husband and I bought an 1800s home that was redone in 1940. Decorating it has been, a challenge, to say the least. As soon as we entered the store Travis gave us a warm welcome and told us he would leave us alone to browse but was there if we needed him. I never once felt sales pressure or anything other than welcomed by him. We asked for some help and he truly went above and beyond helping us design our entire living room (which was no easy task). Whatever he's being paid I can guarantee it isn't enough for the services that he offered. He was extremely patient with us as we bounced ideas back and forth, color matched everything and even helped us design matching chairs, pillows, a rug, etc. We will only be working with Travis moving forward as we go room by room and furnish our entire home. Not only does Travis have en eye for design (and is willing to move furniture around for you) but he is truly one of the kindest humans we have ever met. He gave us a fair price on everything and I can honestly say we will miss him when its all said and done and the home is fully furnished. He even accompanied the delivery to get his eyes on the home and help make further suggestions. How do you begin to thank someone who went above and beyond to make your house a home? The store itself is incredible and filled with treasures but without Travis' guidance we would be totally lost. The man really knows what he's doing and if you have the opportunity to work with him don't pass it up!
-
August 2022 by Linda Embrey
Absolutely the Maserati of furniture stores. Every piece is fabulous.
-
August 2022 by joely wright
Love this store. Has different unique items. I have the store special couch it wonderful for pets and dirty people. Lol. Travis is a great manager of the store. Ask for him when you go in.
-
May 2022 by Angelica Garza
Happened upon this furniture store while driving around and so glad we went in! Even on a weekend, received great customer service including design assistance for my new home. I picked out a beautiful live edge dining table and it was delivered and set up within 2 days. The delivery vendor is someone who partners with Primitives and offers a flat fee to include all items, delivery, and set up. Highly recommend!
-
January 2022 by Kimberly Borel
Very unique and beautiful furniture. Make sure to ask for Shaun
-
September 2021 by Stephanie Lee
A lot of unique pieces here but quality can differ based on the item, so I would definitely come and try things in person before buying. The staff is friendly and gives you space if you want it. Pricing feels inconsistent to me (a $4,000 decorative door next to a $200 decorative ladder, neither one looking particularly sturdy) but overall, it's pretty affordable.
-
September 2021 by Michelle Hungerford
Very helpful staff!
-
July 2021 by Patricia Pucik
Yes they have beautiful furniture, however, my experience 5 years ago was not good and I am reminded everyday I go home. I had special ordered a chair and sofa with the chaise on the end. I ordered it specifically with chaise on the right side because of the size and design of my living room. I also hired the to deliver which was quite a drive. They held while my house was being remodeled. Time for delivery and they charged 300 when they arrived it was pouring down rain and the owners son and an employee brought it in the back of a pickup covered in plastic. It was fine when they brought it in, but the chaise was on the wrong side. I told them and of course they could see it, and I called several times without a return call. Nothing was ever done. Yes it is beautiful but I can not rearrange my furniture because of it.
-
May 2021 by jukebox80sman
Such a great variety of furniture! Always very cool stuff. Picked up my custom made t.v. console absolutely gorgeous and very well made ?
-
May 2021 by Ryan Luna
Great furniture. Great service.
