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September 2023 by Michael Ridley
Very nice guy but did me pretty dirty and was quite dishonest.Came in for a simple A/C Recharge and A/C diagnosis, prior to coming in I confirm with Chevrolet that my car takes 14oz of freon, Miguel tells me he puts in 18oz if freon. Miguel’s negligence over pressurized the system with freon and destroys my A/C compressor. Then when I tell him that they overcharged the freon he says I have to pay $1800 to replace the entire A/C system. He and I both know what happened is unfair to me, but it’s just not worth my time to take him to court over it. I would appreciate a refund and he take the loss and not make his customers pay for his mistakes. But i’ll just leave this review up here instead, do not take your car to these guys for any reaI diagnostic work, Miguel I knew you destroyed my compressor and you still charged me to pay for your mistake. Even after replacing everything A/C related the vehicle was still malfunctioning with the original problem I came in for, he tells me it needs to be taken to Chevrolet for programming and turns out all I needed was a body control module replaced. Turns out my A/C was fine all along and instead of properly diagnosing the car he took my wallet for a joy ride with this shops costly inaccurate diagnostics.Miguel you can make this right or I can leave up this review, you have my contact information.
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September 2023 by Michael R.
Very nice guy but did me pretty dirty and was quite dishonest.Came in for a simple A/C Recharge and A/C diagnosis, prior to coming in I confirm with Chevrolet that my car takes 14oz of freon, Miguel tells me he puts in 18oz if freon. Miguel's negligence over pressurized the system with freon and destroys my A/C compressor. Then when I tell him that they overcharged the freon he says I have to pay $1800 to replace the entire A/C system. He and I both know what happened is unfair to me, but it's just not worth my time to take him to court over it. I would appreciate a refund and he take the loss and not make his customers pay for his mistakes. But i'll just leave this review up here instead, do not take your car to these guys for any reaI diagnostic work, Miguel I knew you destroyed my compressor and you still charged me to pay for your mistake. Even after replacing everything A/C related the vehicle was still malfunctioning with the original problem I came in for, he tells me it needs to be taken to Chevrolet for programming and turns out all I needed was a body control module replaced. Turns out my A/C was fine all along and instead of properly diagnosing the car he took my wallet for a joy ride with this shops costly inaccurate diagnostics.Miguel you can make this right or I can leave up this review, you have my contact information.
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May 2023 by Andi Baggett
I had a high quality experience working with Professional Automotive. Miguel is a stand up guy who stated, "I try to work on every car like it's my own." The quality of their work & way they do business backs his statement.My car was towed into the shop with $17,000 worth the damage & was returned to me as if the manufacturer made a brand new front end.In addition to the quality of their craft, they were also patient and thorough with me & my questions, as well as working with Allstate Insurance Co. There were numerous back & fourth communications with insurance & they worked thorough it with patience & always a very pleasant attitude.I highly recommend Professional Automotive!Services: Steering & suspension repair
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May 2023 by Carla Hernandez
First time going through Professional Automotive, and I am very pleased with my experience. Miguel was quick and effective when handling things on the back end with my insurance company (State Farm), and the work done on my car was really well done. I was rear-ended back in March, and Miguel and his team ensured my car went back to looking new! All OEM parts and correct color matching.Some parts are taking a bit longer to come in, so I’d account to give them extra time for those deliveries.Overall two thumbs up!
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April 2023 by Amy Austria
Miguel helped me get my vehicle back in working condition quickly and at a fair price! Sooo appreciative.
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March 2023 by Jose Linares
Great service, freindly mechanics, outstanding mechanic work.
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January 2023 by Jose Manuel Linares
From body work and paint to mechanic work,a/c,brakes ect.this is the place to go .good work and honesty
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November 2022 by Jessica B.
Cannot recommend enough!! Especially as a female who has gone into repair shops and grossly overcharged before, this place is amazing. Miguel and his staff are knowledgeable, helpful, and honest. Thank you SO much for all of your help. This is the only place I will be taking my car from now on.
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January 2022 by Brett Johnson
Excellent service!
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January 2022 by Ryan Hitch
Miguel took care of a suspension upgrade on my BMW 328i. I supplied the suspension & he and the team took care of the install. Great price, good communication, and I’m very happy with the results. The car looks awesome.Service: Steering & suspension repair
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January 2022 by Kelly T
I stopped in because the latch on my trunk was stuck. Even though Miguel was clearly in the middle of something and I didn’t call ahead, he took a moment to take a look and even had it fixed in no time!
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January 2022 by Mary Canning Meisel
Miguel (owner and certified master automotive technician at Professional Automotive) has taken such capable, reliable, and affordable care of our 3 cars for 5 years. He does repairs, maintenance and did a fantastic job when my husband's truck needed major bodywork after an accident. I recommend him to any friend or acquaintance. With this review, I recommend him and his shop to Austin car owners generally.