-
February 2024 by Steven Nguyen
I failed a test here. When i pass i will update to 5 stars
-
December 2023 by Mayra Lorena Gomez
Very nice and professional staff. Took step 3 here for both days with no hiccups!
-
October 2023 by Swetha Venkataraman
Power outage, caused me to lose my work! I had 30 minutes of time and I had finished my test and was reviewing my answers only to lose power. We were asked to wait out, 20 min in ushered in and told very sorry, you need to re-schedule and just like that my 6 months of waiting to write this exam. 2023 and in Austin, TX they lost power. :( The staff were professional, if that helps. I am afraid to reschedule now. What if this happens again?
-
July 2023 by Molly Sicard
Great experience here. Very systematic about screening and letting you know what you need to do during breaks so it goes quickly and smoothly. My only complaint was the testing room was FREEZING but I would rather be too cold than too hot.
-
July 2023 by Saggin Eagle
They mistreated the testers and I. The manager and the entire staff are inappropriate and I'm reporting everyone! Go to hell
-
July 2023 by James Butler
Supposed to have a test. Showed up early to get checked in. 20 minutes past when it says they open. The door is still locked in. The lights are still off. No info on the website to help out either
-
February 2023 by karla tejera silverio
Last friday i went to do my test and i may forgot my Id there i live like 45 min away from there so I have been calling and nobody answered ( called 20 time a day ) Voicemail full
-
January 2023 by Jared Wohn
I called to ask about testing rules (what kind of materials are allowed) and the man on the phone said brining my electronic book should be fine. So i left my paper copy at home. However when I arrived to the location, the same man told me I wasn't able to bring in electronics. He seemed to be a manager too, a middle age fat man. I'm really not sure why the manager doesn't know his own testing rules, but it cost me an expensive exam. Will be my last time coming to this location
-
October 2022 by Jacqueline A.
They will cancel your exam without notification. Don't worry, you'll get an email letting go you know at the end of the business day. You know, like 8 hours after you've shown up for the test you can't take. The only thing these peoe do is administer exams on computers, yet they too frequently have technical issues that shut down their operations. Are all of their sites this incompetent?
-
October 2022 by Jacqueline Arnold
Showed up for a 12pm test. I and about 3 other people were told all tests were canceled due to servers being down from 7am, yet none of us were informed earlier. This is apparently not the first time they've sprung cancelations at the last minute. All this company does is administer computer-based tests, but it's such a POS it regularly has technical issues. If you have another option, use it.
-
October 2022 by Ted Sohn
This place is a joke. Rescheduling all exams due to an internet connection problem? Come on, it's 2022. Some students were even kicked out in the middle of their tests. Shame on you Prometric!!
-
June 2022 by Smoking with Bush
Parking lot a bit sketchy, but outside of that it's a great testing center lol. I like how they call the day before to remind you of your appt. Liked that I could arrive early, but relax in the waiting area until I was ready to test. Check-in and check-out very quick and efficient. Seen them cleaning the stations in-between students
-
June 2022 by DS2019
What I experienced in this location has been bothering me so much. This dude working as a receptionist was very rude and grumpy. He told us to be quiet yet he was talking loudly himself. He obviously was not happy working there and trying to get back at us. We have been working so hard spending time and money to chase our dreams yet have to deal with people like him, who might have never taken a serious exam in his life. I was trying to tell myself to keep a good mood for my exam and not to be affected by him. But the testing center really needs to get their customer service together and learn how to respect test takers!
-
June 2022 by John Byrd
The local staff is great. Friendly and professional. How ever prometric itself is terrible. Tech issues and unreliable
-
February 2022 by Lauren Renee
I’m a little particular about my prometric sites. And I’ve been to a number of them— From Knoxville, TN to Phoenix, AZ and CC, TX. This site exceeded my expectations. Chris, Jackie and Pam are amazing, very helpful and friendly. The chairs are comfortable, the headphones are of decent quality, the sign in/out process was easy, the bathroom was immaculate and smelled nice.I am scheduled to take STEP 1 next week and knowing I’ll be testing here, at a great facility, gives me peace of mind. Which I really appreciate, Thank you!
