-
July 2023 by Lisa Reyes
The Best Customer Service EverI am so grateful for 7001 US 290 Branch for helping me out. I'm from BSC area and needed a new card and again I am so great for their patience. ❣️?
-
May 2023 by Stacy Bryan
Can’t say enough good things about this bank. I’ve had the pleasure of working with the staff for several years now with a construction loan - and they’ve gone above and beyond. Thank you!!
-
April 2022 by Nick P.
Absolutely the worst business loan process and underwriting requirements. They do not know how to read financials well if at all. Sad that they can claim and claim to offer services they don't know how to process to approve. Avoid this bank for business loans. It's not worth the trouble of there ineptness and will waste so much of your valued time.
-
July 2021 by Dude Truth
Horrible service.
-
December 2019 by Paula C.
If I could give it a 0 , I would. I have been a customer for ten years, and would have changed before now, but I have a lot direct deposits. Their internet banking is a nightmare! I spent four fours , 3 hours on hold, and they never helped me. Finally I went down in person, they don't have internet at the bank location, so I came home and then spent an hour on the phone with the Vice President. She said they were frustrated with the new internet banking , but had no idea how it was used with Apple products. Finally, they paid the bill with their computer at the bank. RUN FROM THIS BANK!!!!!
-
November 2019 by Doug E.
This is the worst bank ever. I've been battling with him for six months to fix basic information on my account and they cannot seem to accomplish this. Their online banking has been down for a week and their app does not work
-
May 2019 by ted smith
5 stars X 2 !!!
-
April 2019 by Samer Tallauze
Thanks you for your service
-
March 2019 by Donald Lewis
Excellent. Friendly, treat you as an individual. I have a business account, my wife and I each have personal accounts. If ever there is a question about a check or a deposit they call you. Never an attempt to sell you unwanted services. In other words, the exact opposite of Wells-Fargo.
-
February 2019 by Patrick McDonald
It's a great location.
-
January 2019 by T Smith
The people that work at this branch are excellent. Efficient, friendly and easy to deal with. I had occasion to deal with their Senior VP of Retail Banking Kim Johnese, and she was able to resolve the only issue I have ever had with this bank in a very efficient and professional manner despite my gruff manner. Full marks!
-
November 2018 by Anonymous Reviewer
The worst Customer Service each Rep. gives inaccurate bank policy information, so read the fine print.
-
August 2018 by Jimmie L.
Worst bank ever!! They wanted to charge me $68 to cash a payroll check. And they were very rude about it. We just moved west and I was considering moving my bank there, but definitely not.
-
March 2018 by Colleen Dartez
Easy to see and access from 290 traveling East. Every time I've been in there, tellers, bankers, and managers have been very friendly. Any issue I've had has been resolved within a few minutes. Also, if you contact them by phone, they make every effort to help you immediately.
-
July 2017 by Melissa Terpstra
Business banking made easy!