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April 2023 by Guerin Heckman
Do not open an account here. Look elsewhere! They hold your ACH paycheck for three days past posting date, even when the posting date lands a day they're open. Terrible credit union. Worst in Austin.
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May 2022 by DeAnn Friedholm
I love banking at the PECU branch on Medical Parksay in Austin. They provide any banking service I have needed, including even international wire transfers, in a friendly and efficient manner. I enjoy having familiar staff compared with the impersonal treatment at the big banks I used to used. I highly recommend them.
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April 2022 by Robert Watson
Very Impressed, curtious, intentive & handled the cash like a Vegas dealer, thank you!
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March 2022 by Lita R
Marcos is knowledgeable, easy to work with and got the loan finalized quickly!
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February 2022 by Aurelia Ortega-Raygoza
I have been with PECU for over a decade! A friend a worked with said you should bank here, everyone who works here doses. So I went to check it out and everyone is so nice and helpful. The employees there are some of the same employees that I have worked with for years. PECU is so easy to work with. I needed a loan and they helped me. I need accounts for my kids PECU super helpful. I love that I can find a location all over Austin. Oh I almost forgot to tell about the time someone hacked my account PECU was like “ humm she never spends money like this” , they called and was like Ma’am are you in New Orleans and spend $800 ? I was NNOOO!! Well needless to say they took care of me got my money back and a new card. Because of how good PECU is I am banking here for life.
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February 2022 by sharon murray
This is one branch I enjoy coming to again and again...the regular tellers are very personable and friendly, the modifications at the branch make banking convenient, and they even put up with my efforts to 'recycle' :^D I love the central location, and hope they remain for many years to come!
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February 2022 by Jimmy Peace
We have been members since the late 70's..Marcos and Mary and Michael are awesome ?
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December 2021 by Pepper Thomas
I am so pleased at how the customer service is at 42nd St location. Michael, Mary, Karina and Marcus are a breath of fresh air. I believe that every branch should be like 42nd Street.
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December 2021 by Randall Johnson
The loan process was simple and easy. Excellent communication and customer service provided by the loan officer.
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November 2021 by Doc 83
The person handling our auto refinance was very knowledgeable and never hesitated when answering our questions. We were in and out in less than 1 hour, mainly because they don't require nearly as many forms to fill out.
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October 2021 by Dan D
The process was straight forward and very easy to complete. I have used PECU before and there service is exceptional. It only took about 5 minutes to complete the application, and approval was very fast.
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October 2021 by Sherry Hayes
I have used PECU since 1980. I have never had a reason to go anywhere else. They have met my needs throughout the years.
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September 2021 by Loretta Tackett
I used PECU to refinance a car loan, the process was smooth, easy and quick. Marcos Gomez was easy to work with and answered all my questions.
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September 2021 by John Townsend
Very easy transaction. Friendly staff and professional manager. Paperwork was ready to sign and I was in and out in minutes.
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September 2021 by Terry Gonzales-Purdy
Thanks Marcos for making this an easy transaction on refinancing Venza.Excellent customer service!!