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March 2024 by Sassy Rolyat
I was in a desperate need and I was so relieved when I arrivedReanna greeted me with a smile and such hospitality!!She calmed me down, made great suggestions, and even offered me insurance to protect my property.People as nice and helpful as Reanna are rare treasures!!
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March 2024 by Turd Ferguson
This facility is really starting to turn around! Great job to managers Reanna and Gracie.
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March 2024 by Shannon Cedillo
I have nothing but good things to say about the director of this facility, who went above and beyond to reach out to me to discuss the issues I had experienced while in this facility. She took what was an unpleasant experience and turned it around. All business probably find themselves with an unhappy customer at one point for something, whether their fault or not, and there are so many businesses that really don’t take the time to listen or care to try to make situations feel better but this one did.
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March 2024 by Chris P. Bacon
The managers there have to do split shifts at different properties, so they are only there during certain times of the day. They also got the bathroom up and working again. Reanna is a pretty good manager there, and so is Celeste and Jessica.
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March 2024 by Adanya Cleveland
No one is ever at the office during advertised business hours. No one ever answers the phone during business hours. My lock to the unit was changed without my knowledge and I’ve been unable to access my things so that I can move into my new apartment going on 48 hours now. I’ve called over 10 times across the past 2 days and still no luck. Wouldn’t rent from a Public Storage ever again.
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March 2024 by Ebbie Lotfalian
Worst manager and worst service I have received from any manager at any storage place ever. Very incompetent person! I’m surprised she still even has a job there, then on top of that as a manager!!!! I have used many different public storages and this one by far has been the worst one. I do not recommend this location especially because of the poor management! Stay away at all costs!
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January 2024 by Ashley Graves
This place is cheap for a reason. The property manager is only on-site half the time because they have her scheduled at other properties. Additionally, if the lock they provide you fails and you get locked out of your unit through no fault of your own, they will not help you. They will tell you to either hire a locksmith of your own or fill out a paper form and wait over a week. They finally resolved the issue after 12 days but it's ridiculous that it took that long.Also, I ended up renting two storage units because my first one was too small and I wanted to move to a bigger unit. Should be easy, right? Nope. The app that Public Storage uses glitches when there are units on more than one floor in the same building. Cheap and lazy.Finally, crime rings are known to hit Public Storage complexes because they're lax on security and customer service. Based on everything I've seen, this place will probably be next. Worst experience I've ever had. I'm taking my business elsewhere and you should too.
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December 2023 by Leticia Flores
RIA- Gave Amazing service, very friendly, gave exact details and helped me find the perfect storage unit for my item!!!
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October 2023 by Tandeka Scott
I truly enjoyed having Ms. Priscilla assisting me with my purchases of boxes & lock. I was having a stressful day, so having someone with such a pleasant attitude, made my experience less stressful. I appreciated it!
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October 2023 by Marco Salinas
thank you to susy Quick service & very trustworthy. Worked with susy on a quick fix on my storage she was very nice & she was able to get it fixed very quickly. I would trust and recommend susy for any future problems, thank you susy ,good job ⭐️……..marco segura
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October 2023 by randy fabian
Reanna was a huge help. Facility is really clean as well. She was so nice.
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October 2023 by Mary Gonzalez
Priscilla and rheanna are amazing .I was locked and Priscilla TALKED TO ME ON THE UNTL rheanna came and saved me from being locked out ...THANK YOU THANK YOU... GOD BLESS YOU LADIES !
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October 2023 by Madeline Kennedy Lozano
Priscilla helped us find the perfect unit for us & made our move in experience easy. Thank you Priscilla!
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August 2023 by Kevin Westfield
So unbelievably disrespectful and unprofessional. I asked the property manager for help with a lock out (as directed to do from the website…) & he immediately had an attitude, was very dismissive on the phone, and assured me that him doing his job was a “courtesy.” A polite “no” would’ve sufficed but he was just weird and rude.
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August 2023 by Zane K.
Great price and location; Richard at the office was a big help in figuring out what size to get!