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March 2024 by justice hines
I rented a storage at this location and Emilio and Alex were very helpful and had great customer service. Emilio keep a conversation going with us and made us laugh while we checked it and it was a all around good experience.
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March 2024 by Kyle Mitchell
Trena is awesome! Great service and deal. Highly recommend this Public Storage!
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March 2024 by M Davis Clarke
Trena is awesome, with great customer service and she builds great relationships with the people with whom she interacts with. She gave detailed explanations about the unis we inquired about and helped us in making decisions on what we needed. I would DEFINITELY recommend working with Trena again ?
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March 2024 by Chris
One of the best places in cleanest facilities. I have seen in this industry. Great and safe place to store your stuff. Climate controlled is always a must.Come see Trena More than just a friendly face.Instant friendship.
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March 2024 by Katherine Strain
The property managers here have always been so helpful over the several years i have had units at this location. My last couple of times being at my units Trena has been the manager on duty and she took the time to answer the questions I had and met me with kindness and willingness to answer all my questions. Thank you Trena!!!
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March 2024 by Jennifer Jones
March 8th, I drove up here with 3 heavy and huge bags of winter things and hauled it to the door and the doors will not open. It is very dark here, none of the outside lights have worked in 6 months at least. Sigh. Not okay. They need more than one entrance here.
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March 2024 by DAVE C.
If you're looking for storage, this is the location. Ask for Trena. Very helpful and is willing to re-adjust rate after rate increase notice. EXCELLENT SERVICE and highly recommended. Thank you Trena!!
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March 2024 by Allen Schultz
We have had several different units at this location, with good customer service and always willing to help. Trena is very helpful always.
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February 2024 by Shital Shah
There are rats in the unit I rented at this location. I was not provided any help to resolve the issue.
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December 2023 by Trey C
First - I have had an indoor climate-controlled 10x8 unit here for over two years:PROS: 1) Easy access to the unit through three keypads before I reach the 2nd floor where my unit is located2) Trena is very helpful and understandingCONS: 1) I started paying $110 monthly - now, just over two years later, my rent has gone up more than 50% to $167/month!!!2) about one year ago, they deactivated the back exit gate - I am assuming due to the large numbers of homeless folks who encamp near and outside adjacent to the property3) You only have access to the property between 6am and 9pm - that doesn't seem very accommodating to me - should be 24-7 access, IMHO at these rental prices4) My unit was broken into between November 4th and December 8th - Public Storage did not notify me and when I discovered that my unit had been pilfered, I went to the front desk and the management was not very open about the incident. They told me to file a police department report. Bottom line, don't store anything of value in your unit, and don't get lulled into a false sense of security that your stuff is safe. I will be looking for a different unit soon.
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December 2023 by Dianna Marie
*Do not* rent from this facility. My unit was broken into at some point over the last month. They are aware of break ins happening (for over a week now, the front desk staff told me!) & have done NOTHING about it. The cameras in the back building have been spray painted over (again, something they are aware of & have done nothing about) so there is no security footage to look back on. They are still renting units to people & not telling them about this. Despicable.
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December 2023 by p b
Great staff! Dawn was very friendly and able to show us the unit type we were interested in and answer all our questions. Was the type of customer service that creates happy, loyal customers.
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December 2023 by Heather C.
The climate controlled building is great! The lights are automatic. There are three strong moving carts available for use. And there is double security on the building: you must enter your code to open the outer and inner doors.
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December 2023 by Taylor Davis
My experience with Mrs. Trena, was absolutely a blessing! She listened to me, made sure she answered all of my questions, helped me in more ways than I expected, and even blessed me. She needs a raise and a celebration for being an amazing staff. Thank you so much!
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December 2023 by Godswealth Chidi
I met Trena at my first visit and guess what, she was amazing. Has all the patients guiding me through and I do recommend everyone to give this Public Storage location a trial. Thank you Trena