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November 2023 by Gina Moreno
I went to Qualtech Automotive for an engine light issue and an oil change. Todd explained that I should wait to see if the light comes on again after he cleared it. First time a mechanic tried to save me money!! The service was impeccable and a great guy named Adam gave me a ride to and from work to boot ! I am a client for life and will refer them to all my family and friends
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November 2023 by DeJah Walker
The customer service was perfect. Everyone in the store was kind, polite and helpful. Most of all Chris did an exceptional job with helping me with my problem. It was efficient and done at a timely manner.
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November 2023 by JT H.
Great customer service mechanics do great work . I highly recommend these guys. The repairs are done on time in correctly. Go ahead and give them a try.
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November 2023 by Tammy Hebert
Most awesome place I have ever used for my cars. I've been using them for over 5 years. They never over charge and never tell me I need to have work done that doesn't need to be done. Chris Cross is beyond amazing!Service: Electrical repair
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October 2023 by Mark Brandenberger
I looked online for a place to take my son’s truck. He thought his brakes were messed up, but it turned out to be much more. The service rep, Chris kept me informed of what was wrong and what he recommended I do. Chris was up front and told me what had to be fixed to get it running and what could cause future problems. No hard sell, no trying to get me to fix things that didn’t need to be fixed. They got my issue diagnosed and fixed and out the door very quickly. I’m not a car person, so they could have taken me to the cleaners, but Chris did everything he could to save me money. I really appreciate that and highly recommend using this place.
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October 2023 by R Mills
QualTech Auto is the most professional auto shop I have used providing high quality work they stand behind with a 36 month warranty. Three years ago they replaced a serpentine belt on my son's car. He just went in for a oil change and during the visit the mechanic observed excess wear on the belt. They scheduled him in the following week replacing the belt for free.Service: Engine repair
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October 2023 by Mindy Barnett
Been coming here for years and they’ve always been friendly, reliable, and straight forward. Even for little issues; they take me seriously, thoroughly check out my concerns, and let me know what the next steps are. They are very busy right now, yet still managed to check out my engine light and give me some quick options, in a friendly and efficient manner. ?
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October 2023 by Rosemary Lopez
I went in to QualTech because I noticed performance issues with my jeep, thinking I needed a tune-up. I dropped it off September 21st and found put it was more than a tune-up problem.Chris, one of the guys that helped me explained the issue and had to leave it waiting for parts from south Austin I was told....I asked him to show me what was being done and he explained it would take a day or two.It took about two weeks before repairs were completed and part of the wait was some miscommunication in where the part I was waiting for was in transport.After repairs were completed my jeep is running so much better!! Kudos to the guys and the shop for doing they're best in getting the job done.I realize in these unprecedented times labor and parts are part of the new way businesses have to deal with difficult issues like these and coming from a medical background I was understanding and patient.QualTech automotive is quality workmanship and honesty driven service.Thanks QualTech ?
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October 2023 by Hans S.
Amazing work, great price and informed me of any possible future problems.Chris was amazing to work with as a service representative and really made sure the services I requested were completed in a budget friendly matter. This shop was AAA approved and it really helped solidify confidence with them. I will be taking my Highlander here from now on. Chris made the repair process smooth and reassured me throughout the entire process. Ask for him!
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September 2023 by leticia Kramm
I’ve taken my car to QualTech at least twice now. The first time was a big job and during the process they were very communicative & helpful. When i picked it up the car worked perfectly!!!The 2nd time (about 3 years later) was at a very bad time! It too was a fairly big job. I was very worried about having my car for a specific trip to celebrate my friend’s birthday that following weekend. When I dropped my car you couldn’t even find a parking space (the quality of their work is no secret!). I didn't know how they’d get it done but THEY DID!! So special shout out to Chris for being kind & caring on top of knowledgeable!!! I know he went above & beyond to get it to me. I left straight from the garage on my trip and the car could not have run better!!!!
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September 2023 by jesse keenan
I was very happy with the level of service provided by "QualTech Automotive".They were professional, quick, and courteous. I was only inside the lobby for about 30 seconds before they asked how they could help me.My car was inspected and I was on my way in under 20 minutesWith that being said, I must admit, I stopped by two different inspection shops earlier in the morning before stopping by QualTech (Jiffy Lube and Jiffy Lube). My experience with both companies was not so good.The first inspection place didn't open on time and after waiting in the parking lot for a few minutes I was greeted by someone who let me know that the inspection person wouldn't be in until 2:00 p.m. They proceeded to tell me why they weren't there and why they personally had limited availability throughout the week.The second inspection place was open when I arrived, but no one came out to greet me so I went inside to the lobby. Three different employees were standing around in the lobby and carried on with their conversation as though I never walked into the room. I intentionally made it a point not to greet them first. Seeing that I'm the client, it made sense for me to standby and wait to be greeted. The three gentlemen went from the lobby to the office back to the lobby, and continued with their conversation like I wasn't there. This whole time, I was standing within 3-6 ft from the group, facing the counter while staring at the computer.After standing there for 9 minutes, one of the three gentlemen finally greeted me and asked how my day was. I answered and asked how he was. He responded with, "just hanging on". Okay.The gentleman behind the counter then pointed back towards the bay at the mechanic who would be conducting the inspection. He says, "That's the guy who does inspections so he'll be the one to help you out". I asked, "with checking me and cashing me out?". "Yep, he's the inspection guy so he does everything that deals with inspections" (I guess that doesn't include greeting or acknowledging people when they walk into your establishment). I stood and watched through the window while the inspection tech continued eating his breakfast out of a styrofoam container ne t to the inspection bay computer. I stood and watched for what was a long 3 minutes. At no point did he look up or mind any attention to the fact that I'm the only client in the store and that I've been standing around for 12 minutes. In all fairness, I did park directly in front of him when I pulled up and even said hello as I walked into the lobby. I'm sure he thought I was just there for a tour of the facility.At this point, I took my keys and walked out of the store.Thank you for creating a warm and welcoming environment for your guests Jiffy Lube. My next stop, to your Google profile to provide the same feedback on your review page.QualTech, it's obvious to me why your ratings are as high as they are. I've lived down the street for the last 12 years and will begin exclusively using your shop for all of my family's automobile maintenance needs.
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September 2023 by Sean Graff
The team at QualTech is superb. I have used them for over 10 years. Their communication is excellent. Their work product has been excellent and their pricing is always fair and competitive. It’s rare to trust mechanics, but I do trust the team on 620. Just bought my daughter a car and they fixed the brakes on it and checked it from top to bottom to make sure everything was good because they knew it was for my daughter.?Service: Brakes
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September 2023 by Jim Chaffee
The guys at QualTech did an awesome job with my truck. They took the time to diagnose the issues and didn’t try to charge me for extra things that were not needed. They made suggestions for a few things we should take care of in the future but didn’t try to talk me into doing anything now that could wait. They have helped me with other vehicles in the past and are always fair and honest. I don’t trust anyone else to work on my vehicles.Services: Transmission
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September 2023 by Justin England
I've been taking multiple cars to QualTech for a couple years now. This is the first automotive repair related business that I've ever truly trusted. They're a clearly successful business, and I have no doubt that treating people right is their key to success. Special shout out to Todd who has come through on every commitment he has made.
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September 2023 by Brian Marquis
What a great customer service experience with Todd today. They took care of my problem in a very short time and did not charge me! That’s a quality company. I’ll be returning to Qualtech for a more complicated matter next month. I am totally confident that they can do the work and will charge a fair price.Service: Tires
