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November 2023 by Yoel R.
All the bad reviews are real for 3 weeks I sat and waited on a vehicle the day comes and all of a sudden " two days ago we changed our down payment policy"
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November 2023 by Nina Trevino
This dealership and team of people are AMAZING!! They make the process so smooth and easy. I have never had a car buying experience to be this easy. And the fact that I was able to find a vehicle I like and get that vehicle with no problem is awesome. Thank you everyone there for your hard work and GREAT customer service!!!
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November 2023 by Tommy Jammer
Didn’t get a car from them but came in when my car wouldn’t start and needed a new key fob battery and they helped me out, no charge. So kind and extremely grateful for them. Support OG austin businesses, they’re all we got left for the community. ❤️
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October 2023 by We Are Indigo, We Are Here.
I purchased a 2002 Lexus SC430 from R&D Motors about a year ago. I wanted to wait a while before posting my review just to be sure that the vehicle was sound. I absolutely love this vehicle and love the team and R&D. They are super easy to work with. They make the buying process fast and easy. I would definitely buy from them again and send my friends and family to buy cars here.Some of these reviews with 1 or 2 stars talking about how their vehicle was repossessed because they did not pay or have insurance is funny. I do not understand how that is the fault of the dealership. Any finance company would repossess a vehicle if the contract is not being upheld.
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September 2023 by Nick Newhouse
I do not recommend this business simply because they sold me a car that had a major issue within 2 months of getting it. (transmission failure). Even after paying $4000 in down payment and payments they reported the car that I returned to them as a repossession. Regardless of whatever contract may have been signed that's just bad business.
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August 2023 by Ian McClu
R & D motors has gone above and beyond with our service! This is THE BEST PLACE IN TOWN to find a great quality used car at an affordable price! They worked with our credit, Gabby helped us find affordable insurance, they have been such a blessing! They even helped our friend get into his car too!! We love R & D!! Thank you all!!
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August 2023 by Lesly Garcia
I must say definitely a welcoming and comfortable experience from the jump! I had walked out of several dealerships earlier because of misinformation and scummy sales tactics, but the R&D teams specially Ray and Gus were the most genuine, informative, reasonable, and responsive sales person. I would really recommend anyone looking for car to come over here and deal with these amazing people.
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July 2023 by Randy Gauna
My wife and I had an amazing experience with R&D Motors! The process was easy and they worked with our credit. Rosie, Celinda, & Pinto helped us get into both our vehicles. Even when we did have our normal maintenance to do they were able to refer us to a shop. This is an amazing dealership with an amazing team. Thank you R&D!! If you are looking for a vehicle this would be the place to go.
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July 2023 by Magen Martin
Thank you to the entire R&D Motors team!! The staff are very helpful and professional. I purchased my GMC here and it's been a very reliable car and I would definitely buy another car from them again. Truly the best used car dealership in town. I know understand why they have been in business for so long. The owner is very generous and understanding and will help you get into not only a car you can afford, but a car that will last !
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July 2023 by Norma Aniles
I came into R&D Motors last week to look at their inventory. I wasn't sure if I was going to buy a car that day, but I wanted to see what they had in stock. The salesmen, (Gustavo and Ray), were very friendly and helpful. they showed me a few different cars that met my needs, and they answered all of my questions. Ray didn't pressure me to buy a car, and he even offered to let me take an overnight test drive. I ended up not buying a car that day, but I was very impressed with the customer service.
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June 2023 by Jere D.
Great friendly service! But more importantly they had a good selection of cars in my price range. Very happy with my "new" car! Let the road adventures begin :)
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June 2023 by Leslie Del Río
I recently visited R&D Motors and had a fantastic experience with the customer service Gustavo provided. Even though I ultimately decided not to make a purchase, it was incredibly welcoming and attentive to my needs. They took the time to listen to what I was looking for in a car, and provided me with a range of options that fit my budget and preferences. They were very transparent about the pricing and financing options, and didn't pressure me to make a purchase. I was impressed with their professionalism and honesty throughout the entire process, and felt that they truly cared about finding the right car for me. Despite not making a purchase, I left the dealership feeling very satisfied with the level of customer service I received. I would highly recommend R&D Motors to anyone looking for a great car-buying experience, and will definitely consider them in the future!
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April 2023 by Rachel Schuyler
The girls in the office were very helpful and pleasant! They helped us get into our dream car and made it possible even with our less desirable credit! We love these people and they work with you!!
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March 2023 by Ian
Amazing experience very friendly and compassionate staff!! Aristides and Gabby made our dream car a reality!! The process was easy, all the paperwork taken care of, they worked with my undesirable credit and got my family into our new car in record time and for a more than reasonable price!! Thank you so much!!
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March 2023 by J J.
scammers! rip-off artists! scumbags! frauds! will call the cops on you when you try to get your money back! to all the immigrants, they charge you triple your money. they will smile in your face and pretend that they will fix your car so you can roll out their lot and so you can become responsible for repairs. call the irs! i know the irs will love to look at their financials. as far as i can see from previous reviews, they have not changed from 15 years ago.
