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April 2024 by Miguel Dos
I like the food well
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April 2024 by Zackarias Martin
Ordered a kids meal online, and it was easy (and well priced using their app). I ordered and made it a few minutes early, but my food was already ready for pickup. lady at counter was very nice, as i got my kids food bag and left. The place looked very clean and staff seemed very patient, helpful (it didnt look frantically busy but drive through was busy but not chaotic). Nice place...will return!
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April 2024 by Ana virginia Sierra cano
I really like their food and the service is always good.
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April 2024 by Clifford Stafford
Workers lack attention to detail. Got my order wrong. Also gave me terrible portions of chicken. They shouldn’t serve tenders that’s 1/2 of the standard.
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March 2024 by Mary Smith
EDIT: This is a SAFETY concern! The appropriate response from the manager on duty or the “HiCanes” corporate person that I spoke with on Tuesday evening is “Let me investigate & get back to you.” Even the canned response to original review was apathetic. Westlake is a litigious community so should be dangers should be addressed immediately.1) TRAIN your employees to be ready in the proper location to take customer order on iPad. No one should raise their voice or run toward customers. Simply unsafe!2) TURN LIGHTS ON at dusk. Parking lots should be illuminated to see other cars & pedestrians.3) ESTABLISH A CLEAR TRAFFIC PATTERN to eliminate confusion.————————————————The Westlake location is now taking orders with iPads like Chick-fil-a. When I pulled in, I was the only person in line. I was about to pull up to the sign with speaker to order when a young male employee ran towards me & shouted out for me to stop. I stopped immediately. However, the woman in the car behind me rudely swerved around me to place her order at the speaker. Huh?!We had to wait for her to pay her bill at the window & be served her food before we received our order. Consequently, our food was cold when we got home.The parking lot is very dark. It needs to be well lit with cones or plastic barricades to inform drivers of the traffic pattern. Very confusing & not safe for employees nor patrons.The manager listened respectfully to my concerns but offered no solution. I even called the corporate line. Not impressed. Hence, the negative review is with the hope changes can be made.I’m not a fan of Chick-fil-a’s politics or policies, but their ordering system excels by comparison! They also are generous in compensating unhappy customers. I spent almost $40.00 for one child & two adults’ meals which also seems higher as compared to other fast food options. Overall, a disappointing experience!Parking: Crowded & dark with unclear traffic patterns
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February 2024 by Kelley Marley
Love this place.. always yummy.
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January 2024 by Daniel
The experience I had at this place was very pleasant. The staff was professional and the food was fresh and piping hot. They got my order correct and there were no problems at all. Canes is always a good place for a meal.
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January 2024 by dt9870
The experience I had at this place was very pleasant. The staff was professional and the food was fresh and piping hot. They got my order correct and there were no problems at all. Canes is always a good place for a meal.
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January 2024 by Savannah Trevino
Will always love. Never have any problems.
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January 2024 by Marisa Ledesma
Always good!
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January 2024 by Rozzay Lopez
Everything was great and amazing I'm new to Texas so this for me is my number one spot to go to for my chicken
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January 2024 by Marsha Green-Peables
Went thru drive-thru, line moved pretty quick, food was served hot, was very good, only complaint was coleslaw was very small helping, was served in a sauce container.Parking: Very limited pkg for Cane's, but plenty of pkg in the shopping center in back.
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January 2024 by Millena Alltone
Love it!
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December 2023 by Areli Jaimes
Music was very
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December 2023 by Norm Hartwell
Always good no frills just chicken
