-
August 2023 by Gabriel S.
Bank just doesn't work anymore I try to link my bank to cash app Venmo and truebill but for some reason the bank won't link to any of them so I cant use these services and on top of that nobody can send me money threw wire transfer and now I'm bout to be overdrafted all thanks to rbfcu absolute trash bank Cant use it for anything.
-
March 2023 by Lora Louviere
Been with RBFCU for a while now and it has awesome and everyone knows my name
-
October 2022 by bill johnson
Teller would not deposit money order from my tenant which I deposit on monthly every single month at multiple locations. The girl was clueless, wasted a bunch time. Also, she was talking on her cell phone. I had to drive to another location to literally find a more competent teller.
-
September 2022 by Garrett Miller
Genuinely terrible. Your better off keeping your money with the homeless guy next door.
-
July 2022 by Rick D.
Absolute crap hole of a bank. They constantly fraud my card when I try to buy things online. They constantly double charge me when I try to send money to friends using Venmo or zelle. I always and I mean this always have an issue with this bank. They are rude inside and aren't anywhere near the type of bank that Wells Fargo or some of these bigger name banks are. If you are thinking about using this bank just know reviews like this don't just magically get written. This bank is Unbelievable
-
April 2022 by Destiny Williams
Used to let me put in my coins for free as a member. Now charges their MEMBERS 5% on cash deposits. Let me be clear. I have to PAY 5% of MONEY I OWN to have the privilege of GIVING it to RBFCU.I drove 15 miles to get to this branch since it was the only one in the area that the RBFCU customer service woman on the phone said still had a coin machine. Well she left out that I would have to PAY to PAY RBFCU my money. Get out of my country. I'm not paying you anything.
-
March 2022 by Clay S.
I have been with RBFCU for almost 30 years. Yesterday the froze my debit card, credit card and my wife's debit card because of suspected fraud on one card. Now we can't even buy a gallon of gasoline. We are moving our fund asap. Good bye RBFCU.
-
May 2021 by Carole Hanson
Had an inactive account and they started charging me $5 a month...did not let me know about the charge..took out an auto loan from them..good rate...glad I paid it off early so didn't give them any more interest..like penfed credit union better!! Like my own credit union Alliant cu better...
-
May 2021 by m momeni
Awful customer service .Only waste time and bunch of layer.
-
August 2019 by Brad Brumley
This is the worst financial organization I've dealt with. Something as simple as paying off an account is like pulling teeth. I don't get how they remain in business. I'll never do business with them again and advise anyone else to do the same.
-
March 2019 by steve B
Nope not this place. There's plenty of credit unions who will value your business.
-
March 2019 by DAVID T
Poor customer service.
-
December 2018 by James L.
Horrible! Sitting in the drive thru for 20/25 minutes and nothing! No hello or how are you. Crickets!!! I would never bank with this bank. I was only trying to help an employee with a deposit. Never again!!!
-
October 2018 by Ariel Sabik
I've never heard anything good about Randolph Brooks. Either from people who have worked there, one girl said they are so overly focused on sales to the point where she was so stressed out and was looking for other employment. Or from customers who said they weren't happy with the service that they were getting.
-
October 2018 by Kim Pinali
Great member service!
