December 2023 by Mi Si
Redbox is a complete failure. They have shut down all means of customer support, no phones, no live chat, and emails are ignored. I had 2 disks, on the way to return them. I stepped into the store to come out and see my window smashed. The 2 disks, some vape pens were gone. My only option was to email the company 15 times or more with no response whatsoever. They don't care about customers, only the money. I will be forced to pay all the rental fees plus the $50 to $60 costs for the dads. All because they refuse to my many requests for help.I will rejoice the day when they ultimately fail and close their doors forever! Good riddance!
