-
June 2025 by Karen Bridge
Highly recommend this branch! I recently stopped by from out of town with a bit of a complicated transaction and was very impressed by the service provided by Mike (manager) and Andres. I was warmly greeted as I walked in and these guys went above and beyond making sure they could get me taken care of. They were friendly and professional even on a rather busy Saturday. While I was there, I noticed that although they were both busy at times, they always took time to greet everyone walking in the door and letting other customers know they’d be with them shortly. I went in thinking I’d have issues but these guys got it done and I couldn’t be more appreciative! Top notch customer service!
-
March 2025 by Austin Rock
This is the best bank I’ve ever banked at I would strongly recommend anybody to go to this bank. They are so patient so understanding the whole team is awesome.
-
March 2025 by Savvy Jones
Very poor customer service. Do not bank with Region or even come to this location. Worst than Bank of America! And that says a lot.
-
December 2024 by Marco Fernandez
Very good
-
July 2024 by Myrna Meza
I love this bank! All the employees are extremely friendly, very professional and very knowledgeable in all areas of banking!
-
July 2024 by Heather Hunt
We can't understand any negative reviews of this place. The people could not have been nicer! Both Mike the manager and Pedro at the counter were very friendly and helpful. I would not hesitate to go to this branch again!
-
July 2024 by Juan Rodriguez
I'm struggling with this bank. Since I made a deposit of 2000 dlls and they say that it was not reflected to them. This has already been a month and a half, and I have been going to the bank since day number 1 and they do not resolve me, I ask them to see the cameras where I made the deposit and they do not resolve me, it was 200 dollars, I will not fight them, but we are talking about 2000... I am currently at the bank and the times I have come they tell me that they will send me an email of the reports that I have raised and I have not received anything. The inability in this situation is incredible.
-
June 2024 by Alex Alonso
Very friendly and fast
-
June 2024 by Iron Hammer
AMAZING customer service by the manager mike, and all his team. not one single person here will disappoint. i drive personally, 47 minutes total from north Austin to this branch for all my in-branch needs. no other regions in Austin gets my stuff done accordingly like this branch does and is worth the drive for me personally. unfortunately, all other locations don't meet the expectations we need to function properly as a business, but this branch does with its team members.
-
December 2023 by Manuel Torres
Excellent service!!!
-
September 2023 by Tripp
You’d be better off keeping your money in a shoebox in your closet than putting it in this POS pathetic bank. They tie your money up with no explanation, then when you try and pay your bills you get declined and have to wait 45 min on the phone with customer service just for them to tell you “ you weren’t using that account as much so it automatically went into a close mode.” I had $132 in that one account ( used for gas and rideshare activities). Now I can’t use any of that money for days. I seriously hope this bank defaults and goes under.
-
September 2023 by Lex Lex
This is the absolute worst bank ever. I wouldn’t recommend my enemy to bank here. They suck, the auctioneer service is terrible and they do not care about their consumers. I will be closing my account and will never bank with Regions again.
-
September 2023 by Wenona Wine
I love this bank?
-
June 2023 by Julie R. Cowan
The staff here has been so friendly and professional, not sure why the reviews don't show that. 5 stars from me!
-
May 2023 by Rachel Cannon
Wonderful experience with this branch! Extremely helpful and took care of my issue quickly and efficiently!
