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January 2024 by Kinereta
Amazing delivery
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November 2023 by Daphne White
Very professional, goes above and beyond to exude exceptional customer service!! Would highly recommend
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September 2023 by Tionnie Ragin
Service was fast and friendly .: great delivery but the pricing was wrong and not corrected .. we will see if they honor the price soon .. was told they would after a few payments
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September 2023 by John Ward
I was late on a payment and have been here and there normally very easy going about it because I always pay but this time the manager was very rude
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July 2023 by Nancy Rogel
0 stars I was supposed to be delivered today 6/22/2023 and I received a call from rent a center on ed Bluestein (manor rd) instead of the store manager explaining to me the problem,I was getting charged $50 deposit i didn't mind I was supposed to pay upon delivery. I started asking questions because from $50 dollar deposit it went up to $150 after I started asking questions "the store manager " raised his voice at me and said "take your Business somewhere else " I'm a manager my self and haha this "manager " needs training. As well as the sales person a female . First of all the manager is there to be the leader period. Rent a Center Needs to train their people before letting them take a job they aren't fit for .
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February 2023 by Sierra Perez
Great staff great service they went above and beyond to help me !
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January 2023 by Rebecca Belcher
It's very convent and easy to use
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November 2022 by Diamond Rough
Outstanding in everything .I have purchased many items and will continue.
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August 2022 by Yudy Roque
horrible customer service my brother bought with them and they were going to be delibere today and they never arrived and they called for an explanation had to call the store and cancel the order had to call corporation
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June 2022 by Sandra Young
I can't recommend them enough. The pictures below are of the beautiful furniture, but after I've been using them for a few weeks so I have my stuff placed on them.
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June 2021 by Mel Stop it
fast & quick, when I call to make a payment, it’s always an easy process. Friendly, and understanding!! Best place compared to the other ones in town, ((also it always smells nice and clean))
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June 2021 by Melissa Mojica
Great customer service!! The managers are so nice and understanding and quick to give us what we want. They don’t over charge us !!!! it’s the best store in Austin Texas ❤️??????I been a costumer for more then a year great persons especially manager fip and ambor ??????
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May 2020 by Eric Jones
Worst customer service I've ever encountered. I have ordered several pieces from this store and in the short time patronizing this location, have had the misfortune of sub par service and even damaged product! They gave me damaged products, and when they came to replace them, they took the damaged products and left the new one's in the box with the excuse "it's against company policy to go into a home." Did I mention THEY CAME INTO MY HOUSE TO GET THE DAMAGED ONE THEY SOLD ME!! SPEND YOUR MONEY SOMEWHERE ELSE!!!
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December 2019 by Gilbert Garcia
Customer service and delivery outstanding!!! I'm renting a washer/dryer and recently purchased a sofa sectional from Phil the manager. I work nearby at DD's Discounts and several of my regular customers share my very positive experience with Phil; he always keeps his word and gives you the best deal on purchases and rentals!!! His delivery guy is totally professional; he delivers on time and moved my washer and dryer from the truck, out of the boxes and into my apartment laundry room with complete installation in just 35 minutes!!! I highly recommend Phil the manager as honest and professional, thanks Rent A Center!!!
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March 2019 by Melanie Estrada Abrego
The staff here is really helpful. They have gone above and beyond for me since day 1. Thanks to Larry and the rest of the staff. I appreciate your help.
