-
January 2024 by Crystal Estrada
Great service
-
November 2023 by Joshua Harden
Harassment over 70 to 80 dollars.
-
September 2023 by lee harper
This place is great, they really help me out. In my time of need, they read polite and helpful. Definitely recommend this location
-
September 2023 by Terrance Raiford
Great customer service and easy to coordinate services.
-
August 2023 by Jessica Cook
Very disrespectful and rude. Definitely need to hire people with better customer service I’ve worked in customer for years and never seen such bad customer service. They need to let the manager go as many bad reviews as he’s gotten. They barged into my house while I was at the hospital with my son. They keep charging me more than what they’re supposed to. I couldn’t answer my phone because I was in the hospital with my son due to seizures. I got called the B word by the manager while the other associate just walked away like he didn’t hear a thing. When I tried to show them proof I wasn’t answering my phone cause my son was in the hospital they wouldn’t look at it. They should really be ashamed.
-
August 2023 by Jessica C.
very disrespectful! especially the manager. My one year old was in the hospital for almost a week due to having seizures which they were told. They came to my home tried to barge into my home disrespected my sons uncle because he was the only one home while my son was in the hospital. i had to leave the hospital with my son because of there disrespect. I even showed them proof my son was at the hospital and was having seizures and they got even more disrespectful and told me they didn't care that my child was admitted to the hospital. extremely disrespectful and there customer service is completely terrible. NEVER AGAIN.
-
July 2023 by Reatha Chatman
Just a horrible mess, first time dealing with rent a center. I needed something right away and how ever it started off great, but the store manager George whew needs better customer service skills. I don’t know how he made it to store manager, but black people the hate. Nasty attitudes, very belligerent and stand off ish
-
July 2023 by Chelsea Wade
One of the worst establishments I have ever encountered, and the employee that I dealt with today is absolutely insane.A very angry man, I definitely don’t think anyone should shop here, ever.
-
February 2023 by Melissa Haywood
Great customer service
-
February 2023 by M Montoya (cl0zer)
George was very helpful and patient. All of the guys who delivered were very courteous and professional.
-
February 2023 by Yasmin Gonzales
Tried to do a weekly payment they didnt want to accept it and the guy has very poor costumer service skills aswell as doing fraudulent charges on behalf of autopay account he would pull money out the account 3 times a week then claim its because the account was behind when asked about the corporate number he decided to argue instead of providing then threaten to go pick up the furniture all because he wanted 2 payments instead of one
-
January 2023 by Katy Salazar
George was incredibly helpful. We had no plans to go into the store but happened to walk by it and ended up buying a couch. With George's help the whole process was super easy and they delivered it within 48 hours. The delivery driver's couldn't have been nicer also. George is really good at what he does, I never felt pressured and he went above and beyond at every step.
-
December 2022 by Katy Theranger
George was incredibly helpful. We had no plans to go into the store but happened to walk by it and ended up buying a couch. With George's help the whole process was super easy and they delivered it within 48 hours. The delivery driver's couldn't have been nicer also. George is really good at what he does, I never felt pressured and he went above and beyond at every step.
-
December 2022 by Mark Goodner
Spoke to a gentleman yesterday on the phone about my bill and it was a poor job of customer service. An he was more satisfied with telling me I was wrong and charging me for calling in to make a payment then the concerns I was expressing. Didn’t care I was ready to tell him and rent-a-center I was done doing business with them.
-
November 2022 by Alexis Hazard
Loved it
