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September 2024 by Michael Burnett
A good place to go with or with the whole family for rest or fun
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August 2024 by D Z
Decent enough room. Breakfast was typical: eggs, sausage, etc. No flavor. Wonder about the food quality.
Otherwise, the room was ok, yet there was a slight odor of unknown origin in the room.
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July 2024 by Billy Webb
So far good
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June 2024 by Mignon Felt
The rooms were nice. But bed was hard as rock so was pull out couch. The service sucked. I drove 5 hrs just for them to tell me I needed a company credit card (for rooms the company had PREPAID) THEN...she said she would call me back and never did but when I got there she told me she called my phine number (and read it off) and said it was out of order but when she tried while I was standing there it miraculously worked. Then they required another credit card and charged me for 3 rooms for "incidentals" .. so they charged me (then refunded 2 days later) for something that didn't even happen! So infuriating. The credit card authorization email wouldn't open so I ended up just giving my personal credit card against my want! I just spent $1800 on 3 rooms for 3 days and they wouldn't check us in until we paid an additional $160 for "just in case". NEVER STAYING HERE EVER AGAIN!
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April 2024 by Jett Black
Absolutely awesome location. Loved the room.
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April 2024 by Amy Wasterlain
I was shocked and appalled by the quality of this hotel. It does not come even close to matching any Marriott standards. There was dirt all over our door to our room. There was rattling all night long in the guest room from the air conditioner. The tile in the bathroom was repulsive, I couldn’t tell if it was extremely dirty or brown or both. The “kitchen“ had all of the plumbing exposed, and the forks and knives are just sitting empty on top of a microwave. It dramatically hurt my impression of Marriott. I have been a member since 2006 and always choose Marriott hotels. This did not remotely match the website description and we were so disgusted that we checked out two days early. The front desk representative Marisol was very helpful and apologetic, and I appreciate her for that.
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April 2024 by debmalya bhattacharyya
Calm stay
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April 2024 by Varsha Teckchandani
I booked a stay at residence inn for 4 nights in a room with a kitchen trusting the Marriot stamp it has.
1. Unfortunately, without informing me prior, when I reached I was told I was moved to a different sister hotel "courtyard by Marriot". The room there didnt have a kitchen which was in my original booking. This was non negotiable for me since due to my food allergies I CANNOT eat out and was carrying a lot of raw materials and food items. This made me skip my dinner that day.
2. Next day I was moved to residence inn after multiple requests. The room was decent and with a kitchen so I was okay until in the evening I started seeing roaches in the unit I was. I had to call the service 3 times which took a long time. Its unacceptable to be paying 250$ for a room and seeing this kind of hygiene
Rooms: Had cockroach in them
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March 2024 by Oscars
Residence Inn by Marriott is my preferred place to stay for business travel.
Rooms: Ideal setup for business travelers. Convenient suites to work and relax in.
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March 2024 by Mike Stone
Location isn't stellar, nothing really in walking distance but plenty within a short drive. The manager and staff here are among the most warm, friendly, and welcoming hospitality professionals I've encountered. Rooms are what you'd expect, clean and well outfitted. Will be my go to in Austin.
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February 2024 by Kristina Ramirez
I’ve stayed here on multiple occasions for business. I always receive the best service. The General Manager Karl Stutz always goes above and beyond to make sure requests are met. All the staff have been so helpful and friendly.
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January 2024 by Adil denver
First and last time.Rooms: It's worse than a motel
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January 2024 by Sean Torrens
Room full of
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January 2024 by Adil Elghardgui
During my 3 nights stay, I had 3 rooms, first one had pluming/toilet issues, second one wasn't clean at all, and third one had a noisy heater.
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December 2023 by Kimberly Sadat
Friendly service and good daily breakfast. Like the outdoor seating area with the bbq, firepit, basketball, and pool.
