-
January 2024 by Cody Durfey
This place always goes out of their way to help my parents they even deliver for us
-
July 2023 by Callye Jamerson
They're the only Pharmacy I use have been for years will ease anybody else
-
July 2023 by Tyler Havird
What a quick, efficient, & pleasant experience! Seems like a very well run mom & pop kind of shop. Will continue picking up from here!
-
June 2023 by Krystina Decker
The difference in service between Rite Away and Walgreens (right across the street) or CVS (2 blocks or so down the road) is night and day. I was hesitant about switching to such a small pharmacy without the convenience of a drive thru for pickups/drop offs, and rather limited business hours, but after literally my first in person interaction with the staff I was sold. They are the first pharmacy employees that have actually felt like they were providing me healthcare. They put the staff and customer service of Walgreens in particular to shame. I had to deal with finding a pharmacy that stocked a medication that was having severe supply chain issues--after sitting on hold for nearly 45 minutes to speak to my local Walgreens they basically told to kick rocks (call around to every store in town), refused to look up stock at their sister stores and were generally just worthless and unpleasant. I called Rite Away to check to see if they stocked the medication--an actual human being who works at the location picked up on the second ring. Imagine that. I was so shocked I almost forgot what I called to ask. They did stock my medication, they were also able to explain to me what was going on with the supply issues so I gained some insight into the problem, which was really nice. They explained to me that they don't carry all the 'bells and whistles' products like Walgreens/CVS etc. because it costs more to do that and they want to keep prices low to better serve their customers. They do offer free delivery for prescriptions, which is great and unexpected for such a small family operation. Basically, if you don't NEED to buy Christmas lights, as seen on TV products, or junk food at the same time as you buy your prescription medications, you owe it to yourself to switch to Rite Away and be treated like a human being by your pharmacist for a change.
-
May 2023 by Kim Tesar
Family owned pharmacy. Knowledgeable, friendly, and fast service.
-
April 2023 by Kelsey Hance
First time visiting this pharmacy and I was shocked at how rude the pharmacist was. My insurance had recently changed and my copay for the medication I get every month was over 7 times higher than usual. I asked to use a goodrx coupon since it would lower the cost to $29.95 and was told by the person helping me that they didn't usually take goodrx, but he could try entering the information. At that point, the pharmacist came around to the front and cut off the person helping me to say that they've never accepted goodrx and they won't start now, then told him, "I'll deal with her." I tried asking some clarifying questions and showing her the coupon. She refused to look at it, repeatedly rolled her eyes at me, and cut me off to tell me how much she hated goodrx. I understand having policies about not accepting coupons (even though it says on goodrx's website that pharmacies are contractually obligated to accept them), but the immediate hostility she showed really caught me off guard. I hope she was just having a bad day, but I will not be returning to find out.
-
March 2023 by Erica Reyna
This pharmacy has always had my hard to find prescriptions. I found them when other pharmacies in the area didn’t have a medicine I needed, The pharmacist has found coupons for me without my even asking and their prices for prescriptions are usually lower if not the same price as others. They provide incredibly fast service where at bigger pharmacies you have to wait at least an hour (at least). They have free delivery service which I appreciate living in north Austin. All staff members have been incredibly kind to me. I also like to support local businesses and these hardworking people. I wouldn’t normally rate a pharmacy but these guys deserve a shoutout! ?
-
June 2022 by Adam Truski
Fast and friendly also if you don’t have insurance you need to come here best prices around I won’t go anywhere else Great pharmacy
-
February 2022 by Avery Flowers
They have a small town feel to this pharmacy. They are still able to keep up with demand, and not take away from great service. Always kind and have good prices which helps out a lot with the cost of medicine being soo high.. Definitely recommend this place..
-
January 2022 by Kathryn Walford (Kitty)
I believe th photo labeled Rite Away Pharmacy is actually Basken Robbins Ice Cream shop. Both are great.Rite Away Pharmacy is around the corner of the building to the left. I've used them for many years. They're reliable and are a friendly, family like place. They also deliver!Good people!
-
December 2021 by Bonnie Durfey
The best decision we ever made was switching our business to this pharmacy! The entire staff is knowledgeable and kind! No more waiting for someone to answer the phone just to be put on hold...This place is a gem!!
-
December 2021 by CHAD VARNELL
This Pharmacy is very nice and clean there was no wait the staff was extremely tentative and nice to work with
-
October 2021 by Quincy Gordon
Thanks for trying to help me out I really appreciate it
-
October 2020 by Debbie Smith
Best pharmacy I've ever used. The people who work here really care. They are fast and know what they are doing. They have alerted me to drug interactions no other pharmacy did. And make sure that I understand exactly what I'm taking.
-
August 2020 by Rae Gee Rodriguez
They care & understand what US/patients need & what’s most important. Today Veronica the young lady that answered for me, changed. My whole bad day & was so helpful!! ?? Thank you Veronica!-Roxanne
