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January 2026 by blake thomas
Exceptionally rude and grumpy driver called to say on way as required by AAA he hung up in me before I could tell him to back into my driveway. Arrived met him at top of driveway tried to say good morning but he refused to roll window down and acknowledge me. Drove down driveway and got out and once again I tried to say good morn but he refused to even look at me and began mumbling. When I approached him to say why are you mumbling and why wont you say hello to me he began complaining about the position of my car at edge of my garage. Then he suddenly turned around and said get someone else and left. This was an older extremely grumpy man who should never ever be allowed to deal with people and shame on this company for employing.
Classic stereotypical tow company. I have filed a complaint with AAA but also intend to elevate much further in the end.
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December 2025 by Evan Rozsa
My driver, Franklin, was AMAZING! Very attentive, communicative, and quick in his work. Very well done and I sincerely appreciate him in my time of need.
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December 2025 by Ray Mcneill
I only give one star because they don't have negative stars. They are a scam I called them because I had a dead battery. When they arrived their first concert was cash payment. They tried to jump start my vehicle with a disconnect battery but it didn't work. Guess they couldn't figure out the the battery they used didn't have enough cranking amps. Told me it was a starter or soilioid. When the towing company arrived, they used a portable jumper. It started first time. This is a con or they are not qualified to do the job.
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December 2025 by Samuel Dailey
I don't know that much about towing but this doesn't look secure nor does it look very safe for transport either... I've seen these guys around and their drivers don't seem very smart, I definitely wouldn't recommend this company if this is they way they tow vehicles...
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November 2025 by Rebecca Samuel
Yerandy was so helpful! He arrived 15 minutes ahead of the expected arrival, was respectful AND helped me search for my keys that I had accidentally packed into another car while moving things out of the vehicle being towed.
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November 2025 by Austin Schoeneman
These guys were great. Super fast, and kept me updated very well during the wait. The real highlight was our truck driver Cowboy. Rarely do you meet genuinely good/nice people these days so when you do, it stands out. Very fast, professional and easy to talk to. I should have invited him to Thanksgiving! 🙏🏻🤙🏻
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July 2025 by Margie Campbell
Roadside Service Austin was really helpful when my car broke down late at night on a busy highway. They provided a tow truck to assist in safely and effectively getting my car off the road in a matter of minutes. They made me feel cared for even in a difficult circumstance.
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June 2025 by Frances J
Roadside Assistance Austin offers a comprehensive range of expert towing, roadside assistance, and automotive locksmith services. Our towing service is always available to our customers and includes a network of highly trained, insured, and licensed technicians whose mission is to serve everyone. 24-hour towing in San Antonio is an excellent service for those who need to be hauled in the middle of the night.
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June 2025 by Robert Aguilar
I was pleased by Roadside Assistance Austin's quick response time when I recently needed them for a flat tire. The staff was amiable and well-informed, and the service was reasonably priced.
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June 2025 by Justin S
Huge shout out to Kayden (I hope I’m spelling his name correctly). He was awesome!!! Very respectful and seem to have found a love for his job! I had to call AAA to tow my vehicle late yesterday. They were timely and when he got there I needed to change the address for the drop off. He without hesitation immediately asked for the updated location and got me all squared away! Definitely would recommend Kayden. I wish I could give more stars!!!
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May 2025 by Maggie O'Brien
Luis came out thru AAA and was very helpful. I was stuck on 183A overpass and needed to be towed. He made sure I was safe in his truck while he attached my truck to the bed. He was professional as well as friendly. I definitely recommend On Roadside and Luis!
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March 2025 by Alexandria Combs
I had an excellent experience with Roadside Assistance Austin when my car broke down unexpectedly in downtown Austin late at night. Their dispatcher was friendly and attentive, and the towing truck arrived impressively quickly, within 20 minutes of my call. The driver was professional, courteous, and extremely careful with my vehicle, putting my mind at ease during a stressful situation. The pricing was fair, transparent, and exactly as promised—no hidden charges or surprises. I highly recommend Roadside Assistance Austin to anyone needing prompt, reliable towing services in the Austin area; they truly went above and beyond!
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February 2025 by Tony Gonzalez
This company blows more than Betty white in the 80s. Worse company I’ve ever used.
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November 2024 by Gloria Martinez
Had to give it one star to be able to post, but it’s really 0 stars. Very rude. Was told they didn’t do roadside assistance, when “roadside assistance “ is in their company’s name.
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September 2024 by Charles Br
Was told they did not do roadside assistanc
